Samina Ahsan (PPL)

Reliable and personable administrator with strong organisational skills and a calm, professional manner when handling enquiries from the public, vulnerable clients, and professionals. Experienced in managing schedules, documentation, and multi-channel communication (face-to-face, telephone, email) across healthcare, education, and business settings. Known for accuracy, discretion, and staying composed under pressure.

Multilingual Freelance Interpreter - On Demand Multilingual Freelance Interpreter

(2025-01)

• Providing accurate, impartial, and confidential communication between clients and professionals as F2F, video, and telephone interpreter for multilingual speakers
• Supports NHS staff, patients, social workers, solicitors, and multilingual clients with clarity and professionalism
• Manages session preparation, documentation, job sheets, emails, and schedule organisation
• Ensures safe, sensitive communication with vulnerable individuals including children, victims, and elderly people
• Upholds confidentiality, ethics, punctuality, and high-quality service delivery

Business Development Executive (Remote) - Acts Traders Ltd. - Remote

(2024-05 - 2026-03)

• Identifying and reaching out to potential clients in need of food safety consultancy, certifications (such as SALSA or BRC), and staff training
• Built and maintained strong relationships with new and existing clients
• Identified customer needs and presented tailored solutions to support food safety challenges
• Collaborated with internal teams to ensure client satisfaction and service alignment
• Attended industry events and represented the company professionally to enhance market presence
• Demonstrated consistent communication, organisation, and customer-focused problem solving

Teaching Assistant Temporary - SAAF Education- Leeds - Leeds

(2024-01 - 2024-04)

• Supported students, including SEND learners, with behaviour management and emotional guidance
• Organised classroom activities and maintained a safe learning environment
• Resolved challenging situations with patience and professionalism
• Communicated effectively with students and staff to ensure smooth daily operations

Freelance Content Writer – Remote (Pakistan) - Freelance - Pakistan

(2012-04 - 2023-10)

• Delivered high-quality writing across technical, business, academic, and creative genres
• Produced proposals, resumes, cover letters, research content, and professional documentation
• Worked with clients on Fiverr, Upwork, Freelancer, and Liveperson, maintaining excellent customer satisfaction

Master of Arts (MA) - English Literature - University of the Punjab, Lahore, Pakistan (2000 - 2002)

Bachelor of Arts (B.A.) - F. G.

Post Graduate

College for Women, Wah Cantonment, Pakistan (1998 - 2000)

Intermediate in Arts (F.A.) - F. G.

Post Graduate

College for Women, Wah Cantonment, Pakistan (1996 - 1998)

Matriculation - Science - Sir Syed College, Wah Cantonment, Pakistan (1994 - 1996)