Samina Khan

A hardworking friendly and punctual individual who is capable of working independent using own initiative, as well as in a team environment. A well-present individual who meets deadlines. Excellent communication skills. Can offer employers a committed and target driven approached to work, with preciseness and good eye for details.

Supervisor - Farmfoods

(2025-12)

• Cover absence Take full charge of the store when the manager away.
• Train Staff Develop and guide retails assistant
• Handle rota's: Look after staff scheduling
• Managing Cash: Process payments, refunds, handle cash safely
• Control Costs: Monitor and avoid waste, shrinkage, and payroll budgets
• Warehouse duties, Picking and Packing and amending boxes: Assembly and scanning and tidying, clearing stocking form pallets.
• Support leadership: Help the manager run an efficient the store.
• Open and close: Secure the building and start or end daily routines.
• Place order: Restock products by placing new inventory orders.

Retail – Customer Service - B&M Bargains

(2020-09 - 2026-07)

• Customer Service: Spear heard a team of number of sales associates, ensuring a high standards of customer service and achieving specific sales targets. Ensuring a welcoming and being helpful atmosphere, assisting customers with queries, and processing transactions.
• Reporting Issues: Notifying management of any inventory, equipment, or customer service problems.
• Store Operation: Participating in promotional Events regarding helping with in-store activities and sales.
• Store Standards: Oversee daily store operations, including stock replenishment, customer service, and cash handling, maintain the store left clean and tidy, and organized and visual merchandising standards to work on the food and items are in correct shelf.
• Ensuring daily operation: Daily store operations, including opening and closing procedures, cash handling, and maintaining store cleanliness and safety.
• Teamwork: Provide training and support to new staff, resulting in reduced turn over and faster-up times for new employees. Providing collaborating with colleagues, and potentially including support and working in a team.
• Security: Following security procedures and reporting any concerns, and maintain health and safety rules and regulations attending on-going work within the store.
• Stock Take: Stock taking twice a year on shop floor, also around customer service department and in the warehouse, emptying the pallets and shelves and counting every stock.
• Cash Handling: Following proper procedures for cash transaction, therefore, having the receipt and in date when items getting returned.

Part time - JD Sports

(2019-04 - 2025-03)

• Customers Service: Delivering sales, and maintaining a positive store environment.
• Taking Responsibilities: Greeting customers, and understating their needs, offering product advice and ensuring the store is well stocked and presentable.
• Team Collaboration: Comfortable working in both team – oriented and individual settings.
• Product Knowledge: In – depth understanding of sportswear, footwear, and lifestyle products.
• Cash Handling & Pos System: Experience in handling cash, operation POS system, and processing transactions efficiently.
• Visual Merchandising: Knowledge of creating eye-catching product displays and maintain store standards.
• Stock Management: Skilled in inventory control, stock replenishment, and organization. Monitored the changing rooms to ensure that the number of items for clothing was accurately updated and ensure the cleanliness of the changing rooms, and no hangers were left, locking the changing rooms when it was not in use.

Staff Assistant – Delivery Driver - Domino's Pizza

(2018-04 - 2019-04)

• Delivery: Transporting orders to customers safely and promptly, ensuring pizzas are hot and fresh and delivered on time.
• Customer service: Providing a positive and friendly experience, during deliveries, upholding the dominos brand image and wearing correct uniform.
• Cash Handling: Processing payments such as cash and cards accurately and efficiently according to company procedures.
• Food Safety: Making sure food hygiene and after standards during delivery and while handling food, also ensuring to add right toppings which customers are able to have due to allergies they may have from certain toppings.
• Vehicle Maintenance: While driving, making sure not using phone while driving and driving within own speed limit, performing basis vehicle and check before and after delivering pizzas.

Operative - Oakland Warehouse - Redditch

(2015-04 - 2019-04)

• Picking and Packing: Efficiently pick and pack items of range products in accordance with customer orders, ensuring accuracy and speed.
• Labelling: Wrap and moving pallets within the warehouse, apply correct labels before shipping, also ensuring compliance with company standards.
• General Quality Assurance: General warehouse duties when allocated task, including packing and labeling are completed to the highest standards for quality and accuracy.
• Preparation Order: Able to work independently as well as a team, working according with team member with respect and good manners and calm under pressure and cleaning around the warehouse, if return comes back, take it back to the trailers.

NVQ - Business Administration - South City College Birmingham (2013-09 - 2019-07)

NVQ - Retail Customer Service - South City College Birmingham (2013-09 - 2019-07)

Level 2-3 - Math's - South City College Birmingham (2013-09 - 2019-07)

Level 2-3 - English - South City College Birmingham (2013-09 - 2019-07)

Entry Level 2-3 - Math's - Hodge Hill Secondary Academy

Entry Level 2-3 - English - Hodge Hill Secondary Academy

GCSE - Science and Art - Hodge Hill Secondary Academy