Samira Haji

I am a highly organised and dedicated professional known for my unwavering work ethic and outstanding communication abilities. My proficiency in navigating complex health and safety regulations allows me to excel under pressure, consistently delivering efficient results. I possess a versatile skill set, including expertise in GDPR and confidentiality, ensuring the utmost security of sensitive information.

Fluent in Arabic, Somali, and English, I excel in effective communication with diverse populations. I thrive on embracing challenges and continually seek opportunities to expand my skills and competencies.

Compliance and Service Administrator at Manpower (2019-06 – Present)

• Running background checks for many large clients such as Phoenix Group, Amex and Experian.
• Methodically analysed extensive data sets from the database using Excel techniques.
• Conducted meticulous checks, maintaining the highest standards of data accuracy and quality.
• Efficiently onboarded new clients, ensuring a seamless transition and positive client experience.
• Maintained an up-to-date and organised client records system, facilitating prompt decision-making.
• Streamlined data collation processes, improving overall efficiency within the compliance department.
• Provided comprehensive administrative support to the compliance team, contributing to the overall success of the team's initiatives.
• Upheld an unparalleled attention to detail when verifying reference reports.
• Proactively pursued and resolved missing document issues on a daily basis.
• Conducted rigorous checks of Right to Work documents, delivering a high level of verification accuracy.
• Effectively communicated with candidates through both phone calls and email correspondence.

Volunteer Teaching Assistant at Uxbridge College and Brookfield Learning Centre (2018-05 – 2019-05)

• Devotedly provided academic support to students, assisting them in their educational pursuits.
• Motivated and inspired students, fostering an environment of enthusiasm for learning.
• Collaborated seamlessly with classroom staff, ensuring a cohesive and supportive educational experience.
• Actively participated in the organisation and coordination of educational events.

Independent Arabic Home Tutor at Self-employed (2018-05 – 2019-05)

• As an independent Arabic Home Tutor, I played a pivotal role in nurturing language skills and educational growth.
• Provided students with comprehensive lessons in Arabic, focusing on building a strong foundation in the language.
• Offered unwavering support and guidance, ensuring students' academic success.
• Developed customised lesson plans and created tailored teaching materials to enhance the learning experience.

Receptionist at CIDIC Clinic (2016 – 2019)

• Extended a warm and welcoming greeting to all customers, creating a positive first impression.
• Skilfully managed appointment bookings and cancellations, maintaining an organised schedule.
• Diligently monitored and maintained logbooks, ensuring accurate records.
• Responsibly sorted and distributed incoming mail, contributing to the clinic's smooth operations.

ESOL Skills for Life Level 1

Functional Skills Mathematics Level 1

Functional Skills English Level 3

ICT Level 1

ICT Level 2