Project Manager Delhi, India
LOM Digital June 2022 - July 2023
- Architected and delivered a transformative online learning ecosystem for Commonwealth Charter Academy's undergraduate programs, seamlessly blending self-paced modules with engaging virtual lessons, resulting in a 20% increase in student engagement.
- Led a cross-functional task force, fostering collaboration among L&D specialists, SMEs, media designers, and instructional designers. Implemented agile and waterfall methodologies, accelerating module delivery and surpassing deadlines by 5%.
- Mastered diverse areas of learning expertise, from content curation and documentation to design principles and quality assurance, driving continuous improvement within the global learning ecosystem driving a 30% increase in skill mastery among learners.
- Expertly orchestrated learning initiatives from inception to impact, leveraging tools like Jira for agile project management, Asana for team collaboration, and Tableau for data-driven budget and risk analysis, while fostering supplier partnerships through procurement platforms.
- Managed the onboarding and training of new learning facilitators, ensuring operational smoothness and efficient integration into the learning ecosystem, contributing to a 95% retention rate among new trainers.
Subject Matter Expert (Office 365) Delhi, India
LOM Digital June 2022 – Dec 2023
- Leveraged deep expertise in Microsoft Office (Word, Excel, PowerPoint, Outlook, Access, SharePoint) to author a comprehensive online course, crafting 52 engaging modules (one hour each) and overseeing meticulous development over 6 months.
- Mastered the ADDIE model, blended learning methodologies, and authoring tools (Articulate Storyline) to create engaging and interactive e-learning experiences that drive measurable knowledge retention and skills mastery.
- Integrated multimedia elements, including video tutorials, screen recordings, and interactive infographics, to cater to diverse learning styles.
- Created accessible e-learning modules adhering to WCAG guidelines to ensure inclusivity and cater to learners with disabilities
Software Programming Instructor Mumbai, India
WhiteHat Junior Sept 2020 - Nov 2021
- Empowered students aged 7-16 to excel in coding through dynamic online classes, witnessing a 20% increase in student-built projects and a 15% rise in programming proficiency across all age groups.
- Equipped 50+ educators with key educational tech tools - LMS (Learning Management Systems) and SITS (Student Information Systems) - boosting utilization and student engagement through targeted training and impactful mentoring.
- Architectured and taught a comprehensive curriculum encompassing Animation, Game Design, Advanced App Structures, Space Tech, and Data Models, fostering immersive learning experiences that equipped students with interdisciplinary skills for the digital age.
- Boosted student enrollment by 30% through impactful trial classes and targeted sales calls, effectively communicating the curriculum's value to parents and tailoring package recommendations to ensure a strong return on investment.
Quality Assurance Engineer Pune, India
Cognizant Technological Solutions Nov 2014 - April 2017
- Spearheaded quality assurance at ASOS.com, a global e-commerce leader serving over 26 million customers, implementing automated testing frameworks and manual testing strategies to ensure flawless B2B and B2C user experiences across 196 countries.
- Championed QA transparency and efficiency: meticulously documented tests, results, and logs; established robust inspection, testing, and evaluation standards; and promptly reported defects using issue-tracking software for timely resolution.
- Partnered with cross-functional teams to deliver 60+ user stories using agile principles, ensuring efficiency through sprint planning, kanban maintenance, requirement analysis, and collaborative impact analysis, leading to exceptional delivery and stakeholder satisfaction.
- Actively drove product launches and rollovers, crafting and implementing automation testing frameworks to expedite deployments, optimize resource allocation, and mitigate regression issues, ensuring smooth transitions and enhanced user experiences.
