Samuel Addai

As a graduate of Kwame Nkrumah University of Science and Technology (KNUST) with a BSc in Human Resource Management, I have used my skills and knowledge acquired in Human Resource Management to support a range of administrative, partnership, membership, customer service, and organizational activities. I have contributed to improved coordination, accurate record keeping, effective communication, smooth delivery of activities, and positive engagement with clients, partners, and stakeholders.

National Service (Partnership and Membership Advancement Unit) at Association of African Universities (2026)

• I managed and updated organizational data using Microsoft Excel for partner records and reporting which improved the accuracy of the database and made it easier to reach out to various institutions for follow-ups and engagement.
• Assisted in budget preparation and tracked expenses for workshops and events to ensure financial accountability.
• Coordinated logistics for meetings, workshops, and partner engagements, enhancing organizational efficiency.
• Supporting internal communication by drafting emails and official correspondence
• Assisting in report preparation and data compilation for projects.

Customer Service Assistant (Intern) at Atwima Kwanwoma Rural Bank – (Santasi Branch) (2024-09 – 2024-10)

• Welcomed and attended to clients with professionalism and empathy.
• Addressed customer enquiries, facilitating effective banking operations under supervision.
• Organized and managed filing system for documents, data entry, and basic administrative duties.

Receptionist (Intern) at Rose Tree Hotel (2023-11 – 2023-11)

• I coordinated front desk operations helping to improve efficiency and provide smooth service to clients and visitors
• overseeing guest check-ins and managing phone communications.
• I assisted customer relations and reservations team, contributing to seamless guest interactions

Voluntary/Extra-curricular Activity at Church Evangelism

• Actively involved in outreach programs across communities.
• Preaches and educates on personal development and faith-based values.
• Frequently engages in youth mentorship and support missions.

BSc in Human Resource Management – Kwame Nkrumah University of Science and Technology (KNUST) (2022-01 – 2025-11)

WASSCE in Business – Kumasi High School (2018-09 – 2021-08)