Samuel Dada

Security Guard - Arvato Professional Security

(2025-11)

Monitored CCTV systems across the warehouse and surrounding premises, identifying and reporting security breaches, safety concerns, and suspicious activity.
Customer Service reception points for visitors to warehouse and staff members.
Conducted regular patrols and responded promptly to incidents or emergencies.
Collaborated with store management and police to resolve security issues.
Completed accurate incident and shift reports for compliance and audits.
Delivered professional customer service while maintaining visible security presence.
Performed search at entry points for members of staff into the warehouse to prevent stock loss.
Responded promptly to incidents, including theft attempts and customer disturbances, ensuring minimal disruption to operations.
Controlled gatehouse operations, screening inbound trailers and vehicles, verifying documentation, and maintaining secure access to the yard.
Managed front desk and reception duties, welcoming visitors, verifying credentials, issuing passes, and maintaining visitor records.
Responded promptly to incidents, alarms, and security concerns, following company procedures and escalating issues where necessary.
Demonstrated strong observation skills, attention to detail, communication, conflict management, access control, incident reporting, and customer service in a fast-paced warehouse environment.

Retail Security Officer - Mukkies Bakery & Supermarket

(2024-03 - 2024-09)

Monitored store premises and CCTV to deter theft and ensure a safe shopping environment.
Conducted regular patrols and responded promptly to incidents or emergencies.
Collaborated with store management and police to resolve security issues.
Completed accurate incident and shift reports for compliance and audits.
Delivered professional customer service while maintaining visible security presence.
Performed bag checks and monitored high-risk areas to prevent stock loss.
Responded promptly to incidents, including theft attempts and customer disturbances, ensuring minimal disruption to operations.

Programme Officer - AFRICA ICT ALLIANCE

(2018-05 - 2023-01)

Coordinated with multiple stakeholders, ensuring compliance with organisational processes and safeguarding sensitive data.
Produced accurate reports and maintained structured records that supported executive decision-making.
Improved system accessibility and safeguarded organisational reputation through strict process monitoring and reporting.
Leveraged CRM platforms to deliver complex insights and engagement reports to stakeholders, streamlining communication and accelerating membership uptake across Africa ICT Alliance through data-informed strategies.
Refined technical writing standards in documenting best practices in using software and systems upgrading internal processes

Control Engineer - DANGOTE CEMENT PLC

(2016-09 - 2017-10)

Maintained and calibrated critical control equipment, significantly improving operational performance and reducing downtime in a high-throughput cement manufacturing environment.
Installed precision control instruments to enhance real-time monitoring and elevate overall production quality.
Conducted routine servicing and diagnostics on Variable Frequency Drives (VFDs) and Gas Analysers, ensuring equipment reliability and compliance with performance standards.
Oversaw maintenance of rotary kiln systems, driving process efficiency and contributing to optimised plant throughput.
Analysed complex control system data to identify operational inefficiencies and recommend targeted improvements, supporting continuous process optimisation.

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