Samuel Owens

Friendly, reliable and customer-focused individual with proven experience in hospitality, catering and customer service roles. Confident working both independently and as part of a team, with strong communication skills and the ability to remain calm under pressure. Committed to delivering high-quality service and keen to continue developing skills through training and hands-on experience.

Food and beverage assistant at West Tower Country House (2026-06 – Present)

• Serving guests drinks from the bar
• Waiting on tables during the wedding meal and speeches
• Serving food throughout the whole day
• Excellent standard of customer service and care
• Preparing the dining areas and bar areas with a quick turnaround
• Working under pressure in a team

Hospitality Assistant at Sodexo (2024-05 – 2025-12)

• Delivered a warm, professional welcome and high-quality customer service
• Took food and drink orders and served customers efficiently
• Prepared dining areas before service, including table settings and presentation
• Cleared and reset tables to maintain cleanliness and hygiene standards
• Handled cash transactions and processed payments accurately

Hospitality Assistant at Liverpool Football Club (2024-05 – 2025-03)

• Provided excellent customer service in a fast-paced, high-volume environment
• Served food and beverages while maintaining high presentation standards
• Assisted with table preparation and post-service clearing
• Managed cash handling and payment systems confidently

– Edge Hill University (2025-09)

A-Levels in Criminology, Economics – Carmel College (2023-09 – 2025-06)

BTEC Extended Certificate in IT – Carmel College (2023-09 – 2025-06)

GCSEs in English Literature, English Language, Maths – St Margaret's C of E Academy (2018-09 – 2023-06)

BTEC Certificate in IT – St Margaret's C of E Academy (2018-09 – 2023-06)