Operations Director | Head of PMO
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Highly credible Operations Director, Programme Manager, and Head of PMO with over 18 years of experience leading complex Digital Transformation programmes, portfolio governance, and organisational redesign across large enterprise environments. Operating at the heart of Digital leadership teams, serving as a trusted partner to CIOs, Directors, and Executive Committees to establish robust programme controls, RAID management, and benefit realization frameworks Skilled in coordinating cross-functional change across HR, Finance, and commercial business units, while embedding SAFe-aligned Lean Portfolio Management (LPM), Agile/Kanban delivery, and AI-enabled ways of working.
Operations Director (Client: Siemens) - Atos
(2023-06 - 2025-12)
Strategic Digital transformation portfolio (€3bn global account/ contract; 5,000+ total headcount across IT, Cybersecurity, Procurement, and Facilities).
Head of PMO, Northern Europe - Atos
(2020-06 - 2023-06)
Programme and delivery oversight supporting 14,000 employees across 9 European countries. Matrix management of 250+ international resources across 5 delivery hubs.
Head of PMO, UK&I - Atos
(2017-06 - 2020-06)
Operational and PMO oversight for 8,500 UK&I employee across 300+ customer contracts.
Senior Manager/ PMO Transformation Lead, UK&I - Atos
(2013-06 - 2017-06)
Lead PMO troubleshooter for underperforming UK accounts; PMO lead on flagship accounts (including £1bn / 10-year NS&I deal under FCA regulatory oversight).
Consultant, UK&I - Steria (now Sopra Steria)
(2007-09 - 2013-06)
Fast-Track scheme working across multiple customers and departments on a rotation basis.
Master of Science - International Business - Aston Business School
Bachelor of Science (Honours) - e-Commerce - University of Nottingham