Sandra Perez Trives

Reliable and adaptable professional with experience in customer service, hospitality, business operations, manufacturing and e-commerce fulfilment. Previously managed my own bar, overseeing daily service, payments, stock, customer enquiries and busy queues, as well as preparing and serving drinks and simple food items. More recently, I gained over five years of UK production and warehouse experience, including work at Lush Cosmetics, where I consistently maintained high standards of accuracy, hygiene, quality and productivity.

Friendly, practical and confident working under pressure, with a Level 2 Food Hygiene and Safety for Catering certificate, my own transport and immediate availability.

PRODUCTION / WAREHOUSE OPERATIVE (AGENCY)

Lush Cosmetics | January 2025 – June 2026

• Worked across the Jelly production and e-commerce fulfilment departments in a fast-paced environment.
• Operated production machinery and filled, labelled and packaged cosmetic products according to company quality standards.
• Picked, packed and checked online customer orders accurately for dispatch, helping the team achieve daily targets.
• Maintained strict hygiene, quality and health and safety standards throughout every shift.
• Worked flexibly across different tasks and supported colleagues during busy production periods.

AGENCY WAREHOUSE & PRODUCTION OPERATIVE

Multiple Assignments | January 2021 – January 2025

Completed recurring temporary and seasonal assignments for companies including Silver Crane, HH Flowers and Tarlu. I was repeatedly invited back by agencies because of my reliability and performance, particularly during busy periods such as Christmas, Valentine’s Day and Mother’s Day.

• Silver Crane – Picked, assembled, labelled and packed gift products, completing quality checks before distribution.
• HH Flowers – Prepared and packed flower bouquets to strict presentation and quality standards during peak seasonal periods.
• Tarlu – Picked and packed customer orders accurately, maintained stock accuracy and supported timely order fulfilment.
• Adapted quickly to different workplaces, procedures and team requirements while consistently meeting productivity and quality expectations.

OWNER / BAR MANAGER

Independent Bar Business | Spain | [DATES]

• Managed the day-to-day operation of my own bar, including customer service, payments, stock control and maintaining an organised service area.
• Delivered friendly and efficient service while managing queues and customer demand during busy periods.
• Managed the bar and food-service areas, ensuring customers were served accurately and without unnecessary delays.
• Prepared and served drinks, sandwiches and other simple food items while maintaining appropriate food hygiene standards.
• Handled cash and card payments, monitored stock and organised supplies required for daily service.
• Responded to customer requests and resolved problems calmly and professionally.
• Maintained high standards of cleanliness, presentation and customer care across the business.

Higher National Diploma in Occupational Risk Prevention