Sandra Solomon

Health Care Assistant - New Cross Hospital - Wolverhampton Rd, Heath Town, Wolverhampton WV10 0QP

(2024-11)

Employed as a Band 2 Health Care Assistant providing safe, compassionate, and person-centred care in an acute hospital setting.

Delivered high-quality personal care including washing, dressing, toileting, and feeding, while maintaining dignity and patient comfort.
Monitored and recorded vital signs (temperature, pulse, blood pressure, oxygen saturation) and reported abnormalities to registered nurses.
Assisted with patient mobility, repositioning, and safe transfers using manual handling techniques and equipment.
Supported patients with nutritional needs, assisted at mealtimes, and documented fluid and dietary intake.
Maintained infection prevention and control standards including effective use of PPE, hand hygiene, and equipment cleaning.
Escalated clinical and safeguarding concerns appropriately in line with trust policies.
Collaborated with multidisciplinary teams to provide person-centred care in a fast-paced acute hospital setting.
Accurately documented care activities and contributed to effective shift handovers.

Bank Support Worker - Cygnet Healthcare

(2019-08)

Provided safe, supportive care to service users with complex mental health needs in a healthcare setting.

Provided safe, supportive care to service users with complex mental health needs, including schizophrenia, bipolar disorder, personality disorders, and dual diagnoses.
Assisted patients with daily living activities such as personal hygiene, dressing, and meal preparation, while promoting independence and choice.
Maintained a therapeutic and structured environment, using de-escalation and communication techniques in line with MAPA (Management of Actual or Potential Aggression) training.
Built positive, professional relationships with service users based on trust, respect, and consistency.
Supported patients in attending appointments, therapy sessions, and ward-based activities to encourage social inclusion and recovery.
Monitored mental state, behaviour, and risk indicators, reporting changes promptly to nursing staff.
Maintained clear and accurate records of care provided in accordance with safeguarding, confidentiality, and data protection policies.
Worked effectively within a multidisciplinary team to support individualised care and risk management plans.

Sales Assistant - JD Sports - Unit 111-115, The Mall, Luton LU1 2TH

(2021-10 - 2022-04)

Worked in a fast-paced retail environment providing excellent customer service.

Delivered excellent customer service by assisting shoppers, answering product queries, and providing styling and sizing advice.
Operated tills, processed cash and card payments, handled returns, and issued refunds in line with company policy.
Maintained high shop floor standards by replenishing stock, organising displays, and ensuring the store was clean and tidy.
Supported promotional campaigns by upselling products and informing customers about ongoing offers and loyalty schemes.
Worked effectively as part of a fast-paced retail team, meeting sales targets and adapting quickly to peak trading periods.
Handled customer complaints professionally and escalated issues where necessary to ensure positive shopping experiences.
Gained strong communication, teamwork, and time management skills while working in a busy, customer-focused environment.

About