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Sanika Chavan

Sanika Chavan

Retail Management

Talent
London, Greater LondonMember since September 29, 2024
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About

Dynamic and results-driven Retail Management Professional with a robust background in driving store operations, sales growth, and customer satisfaction. Adept at developing and executing business strategies that enhance profitability, expand customer base, and optimise store traffic. Proven track record in training and leading high performing teams, managing budgets, and implementing efficient inventory systems.

Experience

Claire’s – Supervisor (Sept 2024 - Present):

  • Manages product replenishment and ensures attractive store displays.
  • Delivers exceptional customer service, assisting with product queries and resolving issues.
  • Implements sales strategies to exceed sales targets and monitor team performance.
  • Handles stock processing and cash management, ensuring smooth store operations.
Itsu – Customer Assistant (Dec 2023 - Feb 2024):
  • Achieved top performance in transaction speed and accuracy.
  • Handled cash, ensured product displays were organized, and fulfilled customer orders to satisfaction.
Nykaa – Assistant Sales Manager (Sept 2019 - Dec 2021):
  • Led to a 20% revenue increase by implementing sales strategies.
  • Improved customer retention by 25% and enhanced after-sales service.
  • Used data analytics to monitor sales metrics, resulting in market share growth and product visibility improvement.
The Lux Craft – Retail Supervisor (Jan 2019 - Aug 2019):
  • Led a sales team, improving efficiency by 20%.
  • Implemented strategies that increased sales by 15%.
  • Enhanced customer satisfaction by resolving escalated issues and ensuring smooth daily operations.
Retail Sales Assistant (Feb 2018 - Jan 2019):
  • Assisted customers in product selection, handled transactions, and managed inventory.

Education

Msc Design Management

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