Sanity
Seasonal Store Colleague | Footwear Department
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About
I am currently 20 years old and a student. I am looking for opportunities to expand my set of skills. I'm diligent, hard working, patient and can work under pressure.
Experience
Seasonal Store Colleague | Footwear Department - JD Sports - Westfield Stratford City
(2025-11 - 2026-01)
The most recent job position I was in. In the heart of the mall, I worked in front of the store on the footwear floor, where my supervisor assigned me to a section, whether if it was Men's, Women's, Kids or Junior's, and I would serve and approach customers, assisting them with finding the right size, locating stocks and sending their boxes of shoes to the till, all while driving sales towards certain products by being engaging, convincing customers by use of benefits and recommendations so I can reach the sale quotas.
- Customer Service Experience was gained by constantly engaging with customers by being friendly, patient and handling a lot of people during rush hours. I also assisted customers with inquiries such as guiding them to certain products, or to the kisok, or anything else.
- Shop Floor Experience was also gained. I demonstrated maintenance abilities to keep the racks and shelves presentable, and I have worked during busy periods where a lot of customers approach me simultaneously. I communicate frequently with my colleagues for assistance to keep the flow of my job smoother. I can work under pressure and multitask if needed.
- Inventory and Maintenance Experience was mandatory as in some shifts I would work till after closing hours to clean up, reorganise the shoes on display, report missing gaps on displays or any other errors like a missing sticker, and other tasks like relacing shoes.
Warehouse Operative - Hoo Hing - Chadwell Heath
(2023-04 - 2023-05)
Under the agency The Big Connection, I worked for clients such as Hoo Hing, a oriental supermarket as a warehouse operative and performed other tasks such as assisting customers with shopping and unloading the contents into their cars, emptying the trash, cleaning, and completing online orders by palletising and wrapping them.
Warehouse Operative - Mach Recruitment - Bow Docklands
(2023-05 - 2023-06)
Also, under the agency, this was my second client job. I performed mainly manual labour work, such as gathering heavy boxes and placing them on a pallet, usually 200-500 boxes daily.
- Applied comprehensive training to maintain safety standards, enhance operational efficiency, and consistently deliver excellent customer service.
- Versatile team member with experience across various store functions including service, inventory picking, and replenishment, adapting to meet operational demands.
Warehouse Operative - Mach Recruitment - Mare Street Hackney
(2023-07 - 2023-08)
The Agency would send me on smaller-scale jobs, usually for a day, that involved packing and lifting heavy boxes or their contents.
Leaflet Distributor - Levitus Advertising Agency - Brixton, Westminster, Stratford, Kensington Olympia, Balham
(2024-06 - 2024-07)
As a team or independently, I was sent to different populated areas in London to hand out leaflets for clients. From Brixton, to Kensington, to Oxford Circus and local.
Sandwich Artist - Subway - Stratford City
(2024-07 - 2024-10)
- Demonstrated exceptional ability to understand and meet customer needs with enthusiasm and dedication, ensuring a high level of satisfaction through natural and effective service delivery.
Team Member - KFC - Leyton Mills
(2024-11 - 2024-12)
- Versatile team member with experience across various store functions including service, inventory picking, and replenishment, adapting to meet operational demands.
Team Member - Nero Express - Bond Street
(2024-11 - 2025-01)
Worked as a trainee batista and dishwasher who tended to customers in busy hours.
Education
Level 3 - Digital Media & Animation - Waltham Forest College
GCSE - English
GCSE - Maths
Level 2 - Digital Media & Animation
Level 1 - IT & Technology


