Saniya Hussain

Ambitious and motivated student currently completing a Level 3 Business BTEC at Middlesbrough College. Recognised for strong communication, organisational skills, with proven ability to handle bookings, enquiries, and calls in a professional manner. I am eager to gain more experience in customer service, administration, or business support, bringing a positive attitude and a commitment to learning and growth.

Salon Assistant - The Graduate Salon – Middlesbrough College - Middlesbrough

• Assisted with customer bookings, phone calls, and reception enquiries, ensuring excellent client service.
• Supported clients with appointments and service information, creating a welcoming and professional first impression.
• Strengthened customer service, teamwork, and interpersonal skills in a real workplace environment.

Administrative Assistant - Service Industries Office – Middlesbrough College - Middlesbrough

• Performed administrative duties such as document handling.
• Assisted staff with enquiries and day-to-day office organisation.
• Developed skills in organisation, attention to detail, and workplace communication.

Marketing Assistant - Marketing office – Middlesbrough College - Middlesbrough

Worked in a fast-paced office environment.

• Helped to create marketing materials
• Conducted research and competitor analysis
• Assisted with Social media content

Level 3 Business BTEC - Business - Middlesbrough College

GCSE - English - Acklam Grange school

GCSE - Maths (higher) - Acklam Grange school

GCSE - Science - Acklam Grange school

GCSE - French - Acklam Grange school

GCSE - Statistics - Acklam Grange school

GCSE - Geography - Acklam Grange school

Level 2 - Health and social care - Acklam Grange school

GCSE - Art - Acklam Grange school