Sanjana Rahman

Law graduate with a 2:1 in LLB (Hons) Law with Professional Practice, possessing a strong interest in criminal law and social justice. Developed analytical, research, and communication skills through rigorous legal study. Proven leadership and operational management experience from retail roles, alongside a legal marketing project demonstrating project coordination and client engagement.

Assistant Store Manager at Starbucks Coffee (2023-04 – Present)

• Promoted from barista to assistant store manager demonstrating strong leadership, reliability and customer service excellence.
• Was responsible for daily store operations, including cash handling, safe management, stock control and team coordination.
• Lead shifts effectively, ensuring smooth service and maintaining high operational standards in the manager's absence.
• Trained and supported new team members, fostering teamwork and a positive work environment.

Front house member at Bombay Eating House (2022-09 – 2022-12)

• Managed table bookings and reservations, ensuring efficient seating and smooth service flow
• Welcomed and served customers in a friendly, professional manner
• Maintained high levels of customer satisfaction by responding promptly to requests and resolving issues
• Handled payments and operated the till

Cashier at British Heart Foundation (2021-10 – 2021-11)

• Volunteered store operations in various roles, including serving as a cashier and assisting on the shop floor.
• Engaged with customers to create a positive and welcoming experience, ensuring high levels of satisfaction.
• Handled transactions accurately and promoted Gift Aid to help raise additional funds for the foundation's mission.
• Gained valuable insight into retail operations while contributing to a meaningful charitable cause.

LLB (Hons) Law with Professional Practice in Law – City, University of London (2023-09 – 2026-07)

Diploma of Higher Education, BTEC Business in Business – Villiers High School Sixthform (2021-09 – 2023-05)

GCSE – Villiers High School (2018-09 – 2021-09)