Sanjiv Pawar

Dedicated Banking Operations Professional with 4+ years of experience in personal loan processing, saving account operations, KYC verification, documentation review, and disbursement handling. Currently leading banking operations teams with a strong focus on productivity, process accuracy, client satisfaction, and timely delivery. Skilled in team management, client communication, and maintaining high-quality operational standards.

Team Leader – Banking Operations at Imperative Business Venture Ltd (2025-01 – Present)

• Managing team operations for Personal Loan and Saving Account processes.
• Monitoring productivity, quality standards, and TAT adherence.
• Providing process training and guidance to team members.
• Handling client coordination, escalations, and issue resolution.
• Reviewing cases before final processing to ensure process accuracy.

Executive – Banking Operations at Imperative Business Venture Ltd (2021-01 – 2024-12)

• Processed personal loan and saving account cases efficiently.
• Performed KYC verification and document validation.
• Prepared cases for disbursement and maintained system accuracy.
• Handled rework cases while ensuring operational quality.
• Managed email communication with clients and internal stakeholders.

Bachelor of Commerce in Commerce – Arunodaya University (2025-01)