Santa Gurung

Experienced security professional with over 15 years in the industry, including more than 10 years working with Mitie as a Security Supervisor.

Retired British Army

Gurkha of 16 years experience: strong work ethic, excellent communication skills, and a friendly, approachable manner. Honest, reliable, hardworking, able to adapt to different situations and work well both independently and within a team. Always willing to learn, flexible with responsibilities, and committed to providing a safe professional service.

Kitchen Assistant - Sodexo Wellington College Boarding School - Crowthorne

(2023-01)

• Prepared fruits and vegetables in line with kitchen requirements, ensuring food safety and hygiene standards.
• Received and checked deliveries, assisting with stock handling and storage.
• Supported kitchen operations by washing dishes and maintaining clean equipment.
• Carried out general cleaning duties to ensure a safe and hygienic kitchen environment.

Security Officer - Q3 Security - Camberley Square

(2023-01 - 2023-12)

• Conducted regular floor patrols to ensure site safety, security, and compliance with procedures.
• Provided customer care support, maintaining a professional and approachable presence for staff and visitors.
• Monitored control room operations and CCTV systems, responding to incidents and suspicious activity.
• Carried out fire alarm testing and supported emergency evacuation drills in line with site procedures.

Security Supervisor - Mitie - Fujitsu, Basingstoke

(2021-01 - 2023-12)

• Delivered customer-facing security support, ensuring a professional and welcoming front-of-house service.
• Managed access control and CCTV monitoring to maintain a safe and secure site environment.
• Coordinated closely with reception and facilities management to support effective building operations.
• Escorted visitors and contractors across site, ensuring compliance with security and safety procedures.
• Prepared work permits, managed visitor access, and handled incoming deliveries and logistics.
• Covered post room duties, managing incoming and outgoing mail and internal distribution.
• Created duty rosters and managed staff holidays to ensure appropriate shift coverage and team efficiency.

Security Officer - Mitie - PepsiCo Green Park, Reading

(2020-01 - 2021-12)

• Monitored CCTV systems and conducted internal and external patrols to maintain site security and safety.
• Managed visitor access, including sign-in/sign-out procedures, and operated the main switchboard.
• Prepared work permits and ensured compliance with site security and health & safety procedures.
• Handled deliveries, mailroom operations, and distributed incoming and outgoing correspondence.
• Set up meeting rooms to business requirements while providing professional customer service to staff, visitors, and contractors.

Security Officer/Supervisor - Mitie - Vodafone HQ Site

(2009-01 - 2020-12)

• Managed day-to-day operations within a corporate Vodafone office environment, ensuring smooth site functionality.
• Supervised a team of security personnel, providing guidance, support, and maintaining service standards.
• Managed staff rosters, holiday allocations, and shift coverage to ensure adequate staffing levels at all times.
• Controlled visitor management processes, including sign-in/out procedures and issuing access passes.
• Coordinated access for engineers, contractors, and staff, including escorting personnel to restricted areas.
• Administered access control systems, managing fob activation and access permissions.
• Produced visitor passes, parking permits, Wi-Fi access details, and meeting room arrangements.
• Managed facility-related email requests, deliveries, supplier access, and on-site logistics support.
• Monitored CCTV systems, maintained incident logs, and acted as the first point of contact for security concerns and escalations.

Security Guard - Total Security Limited - Tesco, Sandhurst Meadows

(2007-01 - 2009-12)

• Monitored and secured the Tesco Superstore sales floor, ensuring the safety of staff, customers, and store assets.
• Operated CCTV systems to detect, review, and report suspicious or unusual activity in line with security procedures.
• Supported overall store security operations, including incident reporting, site safety compliance, and acting as the first point of contact for security concerns and escalations.