Santhosh Kumar

Dedicated and detail-oriented pharmaceutical professional with experience in quality assurance and customer service within the pharmaceutical industry. Seeking a Pharmacy Dispenser role in the UK where strong communication skills, medicine handling knowledge, and patient-focused service can be utilized. Quick learner with excellent teamwork, adaptability, and organisational abilities.

Quality Assurance Supervisor - Hetero Drugs Limited - Hyderabad, India

(2019-03 - 2024-08)

• Supervised daily quality assurance activities to ensure compliance with company standards, SOPs, and regulatory guidelines.
• Reviewed and audited process records, reports, and documentation to identify errors and maintain quality accuracy.
• Conducted quality checks and provided feedback to team members for continuous process improvement.
• Coordinated with cross-functional teams to resolve quality-related issues and implement corrective actions.
• Worked effectively in a fast-paced pharmaceutical environment with strong attention to detail.
• Provided professional communication and support to internal teams.
• Registered as Pharmacist from Pharmacy Council of India.

Medical Coder - E4E Pvt Limited - Chennai, India

(2016-05 - 2019-01)

• Reviewed patient medical records and assigned accurate ICD-10, CPT, and HCPCS codes for diagnoses and procedures.
• Analysed clinical documents, discharge summaries, prescriptions, and lab reports to ensure accurate medical coding.
• Ensured coding accuracy, maintained patient confidentiality, and followed healthcare compliance guidelines and SOPs.
• Collaborated with healthcare professionals and senior coders to clarify incomplete or unclear medical documentation.
• Performed data entry, updated coding information in medical billing software, and supported claim processing activities.
• Applied knowledge of pharmacology and medical terminology to maintain coding quality, productivity, and turnaround time targets.

Master of Science - Pharmaceutics - Scient College of Pharmacy (2013 - 2015)

Bachelor of Pharmacy - Pharmacy - Azad College of Pharmacy (2007 - 2011)