Sales Associate - Clarks - Edinburgh
(2024-04)
Achievements and responsibilities
- Providing an extremely knowledgeable service with footwear and ensuring customers receive the service they are looking for, from early ages' first shoes to regular elderly customers.
- Service at till point, foot measuring, shoe care knowledge, stock replenishment and stockroom and sales coordination.
- Demonstration of product features and benefits to potential customers.
- Resolved customers complaints in a timely manner.
Front of House Staff - Beefeater - Stirling
(2023-10 - 2024-01)
Achievements and responsibilities
- Greeted customers and answered questions about the menu.
- Organised seating for guests.
- Processed customers payments accurately and efficiently.
- Maintaining cleanliness of the dining area, ensuring all surfaces were wiped down regularly.
Crew Member - McDonald's - Stirling
(2021-04 - 2023-10)
Achievements and responsibilities
- Performed a variety of tasks related to customer service, food preparation and maintain cleanliness within the restaurant.
- Taking orders at the till, handling cash and card transactions.
- Trained in using kitchen equipment, such as grills and friers.
- Training new employees.
Sales Advisor - Carpisa - Barberino di Mugello, Italy
(2023-06 - 2023-08)
Achievements and responsibilities
- Helping customers during the sale process.
- Demonstrating knowledge of store products and services.
- Managing the closing of the cash register, as well as opening and closing the store independently.
- Inventory management.
- Weekly setting up the store.
Restaurant Supervisor - Il Sergente - Barberino di Mugello, Italy
(2017-02 - 2020-08)
Achievements and responsibilities
- Training new employees.
- Assigning tasks and delegating responsibilities.
- Addressing any issues or complaints, ensuring that service meets restaurant standards.
- Managing staff schedules and inventory levels.
- Worked in cooperation with front and back of house to ensure smooth operations.
