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Sara Heavens

Breakfast Supervisor

Talent
Norwich, UKMember since July 15, 2026
Customer ServiceTeam LeadershipCommunicationTime ManagementIT Proficiency
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Customer ServiceTeam LeadershipCommunicationTime ManagementIT Proficiency

About

Managed the breakfast service, overseeing customer care and staff performance.

Experience

Breakfast Supervisor - Wayford Bridge Inn - Norwich, UK

(2020-01 - 2025-01)

Managed the breakfast service, overseeing customer care and staff performance.

  • Supervised up to three team members, ensuring high standards of service and efficiency.
  • Handled till systems and managed guest bookings for the hotel and restaurant.
  • Provided comprehensive service as a waitress and housekeeper, demonstrating versatility and a strong work ethic.
  • Quickly resolved customer queries and complaints to ensure a positive experience.

Work Experience - Epos Now - Norwich, UK

(2022-06-18 - 2022-06-23)

  • Learned and operated various till systems and point-of-sale software.
  • Shadowed professionals in a global international company, gaining insight into business operations.

Education

BA (Hons) Undergraduate - Politics and International relations - University of Sheffield (2025-01)

A-Levels - City College Norwich

GCSEs - City of Norwich School

Skills

Breakfast Supervisor

Reviews

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