Kids Coach at David Lloyd Clubs (2025-02 – Present)
- Coach and supervise children during activities, ensuring they are engaged, supported and safe.
- Communicate clearly with children and parents to provide a positive and welcoming experience.
- Organise activities and manage groups of children effectively.
- Develop strong leadership, communication and teamwork skills.
- Demonstrate patience, responsibility and professionalism when working with children and families.
- Ensure sessions run smoothly and according to the planned schedule.
Party Host / Food & Beverage Assistant / Marshal at Flip Out (2024-10 – 2025-06)
Worked as a team member across multiple roles, including marshal, food and beverage assistant and party organiser.
- Provided friendly and professional customer service to children, parents and other customers.
- Helped maintain high levels of customer satisfaction and contributed to generating positive customer reviews.
- Organised and managed children's parties and activities, ensuring they ran smoothly and according to schedule.
- Assisted with food and beverage service while maintaining high standards of cleanliness and customer care.
- Worked as a marshal, ensuring customers followed safety procedures and activities were managed effectively.
- Developed confidence, leadership and communication skills through regular interaction with customers and colleagues.
- Worked effectively as part of a team in a busy and fast-paced environment.
Administrative Assistant / Work Experience at Property Hub Estate Agency (2023-08 – 2023-08)
- Assisted with ongoing administrative tasks within the estate agency.
- Reviewed the company website and asked questions to develop an understanding of its operating system.
- Completed tasks on behalf of the company accurately and efficiently.
- Created content designed to attract more viewers and improve engagement with the website.
- Learned how to greet walk-in clients professionally and observed telephone-answering procedures.
- Developed an understanding of customer service, administration and professional communication.
Biotech Work Experience at Zelluna Immunotherapy (2023-07 – 2023-07)
- Learned about the development of T-cell receptor-based immunotherapies.
- Worked alongside the Chief Executive Officer and gained insight into the operation of a biotechnology company.
- Developed an understanding of patents, including the fundamental criteria required to patent an invention and patent expiry.
- Used patent databases to search for relevant patents.
- Learned about the process of determining freedom to operate.
- Gained an introduction to the basics of patents and their role in creating commercial value.
- Developed research, analytical and attention-to-detail skills.
Sales Assistant at Sports Direct (2022-11)
- Managed customer payments and assisted customers efficiently.
- Provided accurate information about product features within a short period of time.
- Cooperated with colleagues and developed strong teamwork skills and professional relationships.
- Stocked shelves and ensured products were available to support sales.
- Maintained a helpful and professional approach when dealing with customers.
- Developed experience in retail, sales and customer service.
Volunteer at Food Bank
- Packed essential food bags for couples, families and individuals.
- Used my ability to speak Arabic to assist with language barriers and communicate with service users.
- Ensured food products were safely packed and placed in the correct areas.
- Worked responsibly and respectfully with people from a range of backgrounds.
- Developed communication, organisation and teamwork skills.
