Sarah Carter

Dedicated teaching assistant with more than 10 years of experience in assisting teachers and students to ensure productivity and confidence in the classroom. Over 14 years of practical knowledge of administration and receptionist duties. Known for a friendly and positive attitude, strong work ethic, and ability to multitask in fast-paced environments.

Skilled in managing customer service/relationships, communication and problem-solving. Proven ability to work on own initiative, enhance customer satisfaction and contribute to team success.

1:1 SEND keyworker (EHCP) / Midday Supervisor - Churchdown Village Junior School

(2025-01)

Supporting the teacher by assisting with classroom management, student learning and various administrative tasks, working under the guidance of the teacher. To work under the direct instruction of teaching/senior staff, to support access to learning for pupils and provide general support to the teacher in the management of pupils in the classroom.

• Be aware of pupil's problems/progress/achievements and report to the teacher
• Gather and communicate information from/to parents/carers as directed
• Gather and communicate information to other schools and agencies
• Be able to multitask and have good organizational skills
• Work constructively as part of a team and on own initiative
• Support the teacher in managing pupil behaviour, reporting difficulties
• Be aware of and comply with the policies and procedures relating to child protection, health, safety, security and confidentiality
• Participate in training and other learning activities and performance development when required
• Provide clerical/admin support e.g. Photocopying, typing, filing. etc. when required

Teaching Assistant and 1:1 SEND keyworker - Long Term Teachers Agency - various schools

(2022-03 - 2025-01)

Domestic Cleaning

(2020-11 - 2022-01)

Teaching Assistant / Midday Supervisor - St. Peter's Catholic Primary School

(2009-01 - 2020-11)

Learning Support - Hester's Way Primary School, Cheltenham - Cheltenham

(2009-02 - 2009-09)

Playleader - St. Augustine's Playgroup, Gloucester - Gloucester

(2008-02 - 2009-02)

Deputy Playleader - St. Augustine's Playgroup, Gloucester - Gloucester

(2006-01 - 2008-12)

Playleader Assistant - St. Augustine's Playgroup, Gloucester - Gloucester

(2004-01 - 2006-12)

Administrative Assistant – Legal & Democratic / Receptionist/Administrator – Oxstalls Tennis Centre / Senior Support Officer – Leisure Dept / Support Services A - Gloucestershire City Council

(1990-01 - 2004-12)

To provide support services to the Leisure & Cultural Sections (including TIC, Archaeology Unit, Guildhall and Museums), Administration Support Office, Mail Room, Records Section, Print Room and Reception/Switchboard.

• Managing front desk, greeting customers/visitors, answering phone calls, using good communication skills, prioritising workload and organising incoming and outgoing mail
• Providing a positive and helpful customer care experience to all visitors
• Operation of the Council's computerised systems – Nucleus Purchase Order Processing, invoicing, receipting and banking internal and external income, recording sickness reports
• Letting/ hiring / invoicing of the City Council Synthetic sports pitch
• Collation on a daily/weekly basis, statistical information on City Synthetic Pitch
• Operate and control the petty cash system
• Assist with general administration support, photocopying, filing, data inputting, restocking equipment/stationery
• Supervise and allocate work to students/work experience

GCSE - Linden Secondary School (1983-01 - 1988-12)