Catering Assistant - Countryside Enterprise WHM Work Connections
(2024-01)
- Smooth running of a busy Coffee Hatch at six aches nursery on a Sunday
- Working alongside and supporting adults with learning disabilities
- Preparing hot and cold food following food safety standards
- Preparing a selection of barista style drinks to take away
- Opening and closing of Coffee Hatch including cleaning down and storing food safely
Catering Assistant - Ashmount School
(2022-08)
- Helping to ensure the smooth running of a busy school kitchen
- Helping to ensure that cleanliness and food hygiene is to a 5 star standard
- Being aware of allergens/ complex diets and the blending of foods for specialist diets
- Providing cover for cook in their absence
- Being responsible for the smooth running of a busy school kitchen, all cooking of food following a 2 week set menu, ordering, stock control and service
Customer Service Advisor - Direct Line Group
(2022-01 - 2022-06)
- Answering a high volume of calls working from home
- Renewing and amending customer car insurance policies
- Operating companies computer system
- Giving excellent customer service on every call
Catering Assistant - Woodbrook vale School
(2014-04 - 2022-01)
- Preparing and cooking food in a busy 5-star food hygiene rated kitchen
- Serving a variety of break and lunch to pupils and staff using cashless tills
Café Assistant - Loughborough Leisure Centre
(2010-10 - 2014-04)
- Cooking, preparing and serving food and drinks to a high standard to a variety of customers
- Working as part of a team to ensure smooth running of a busy leisure centre café
Recruitment Adviser - Heart of England Training
(2004-11 - 2010-06)
- Interviewing and Inducting new Students
- Visiting workplaces to review learners with their employer and carry out health and safety checks
- Attend career conventions to promote Heart of England Training
- Work alongside Centre Managers to ensure smooth running of training centres and deal with any issues that may arise
Customer Service Supervisor - SIP Industrial Products
(2003-07 - 2004-11)
- Over see the day to day running of a busy customer service team
- Deal with inbound calls, emails and input data onto company system
- Meet company targets
- Communicate at all levels to customers, colleagues and management
Grill chef, Waitress and Host - Harvester Restaurant
(2001-03 - 2003-07)
- Preparing and cooking food as part of a team
- Meeting and Greeting guests, Dealing with complaints and compliments
- Serving food and drink to customers- Achieving 100% on a mystery guest visit
Trainee Stylist - Hair and Sun
(1996-08 - 2001-03)
- Junior stylist/Colour Technician
- Reception duties, including managing diary, answering telephone and taking payments
- Delivering great customer service to a variety of clientele
