Sarah Devaney
Self Employed Beauty Therapist
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About
I'm a highly motivated self employed beauty therapist with strong interpersonal skills and a passion for people which enables me to provide an excellent service that meets every clients wants and needs. I put professionalism at the heart of my business and my customer centric approach ensures I meet client demand. My exceptional planning & organising skills coupled with my strength in communicating has been the success when building up my small business.
I have worked within the Beauty Industry for a number of months and always strive to go the extra mile in all I do. I'm an excellent communicator and build rapport with my colleagues and customer alike. I pride myself in my Customer Service Management and I am someone who cultivates positive customer relationships as demonstrated in my 7 years of retail experience.
As an individual I am able to work on my own and as part of a dedicated salon team. I am a keen and conscientious worker who always works to the best of their ability and is eager to learn and develop new skills.
Experience
Self Employed Beauty Therapist - Self Employed - Falkirk, Falkirk
(2024-01)
- Conduct thorough customer consolations to identify individual needs and wants.
- Provide a variety of services including gel nails, builder gel nails and eyelash extensions.
- Recommend products, homecare and aftercare advice to suit each individual client.
- Develop excellent client relations through customer service and social media.
- Participate in marketing strategies to attract new clients.
- Replenish and track stock amounts.
- Prepare and sanitise tools and work station before and after every client.
- Manage an online booking system and time effectively.
- Have a strong knowledge in contra-actions, Contra-indications and special care conditions.
- Keep up to date with current trends in the beauty industry and refresh skills to suit client demand.
Keyholder Supervisor - Matalan - Matalan-Falkirk
(2021-11 - 2024-03)
- Open to performing multiple functions in the store beyond selling
- Skilled at making quality decisions, follow written and verbal instructions to meet deadlines on tasks and projects.
- Ability to receive feedback and to take action when appropriate.
- Ability to sell, relate to others and communicate effectively.
- Help customers discover their individual style by expressing a passion for the brand, customer and product.
- Bring an energetic and optimistic attitude every day.
- Clearly communicate and engage with our customers.
- Be creative and bring innovative ideas.
- Assist with merchandising.
- Cash up tills
- Ensure procedures are followed to safely open and close the store.
Sales Assistant - H&M - H&M-Edinburgh
(2021-07 - 2021-11)
Responsibilities
- Open to performing multiple functions in the store beyond selling
- Skilled at making quality decisions, follow written and verbal instructions to meet deadlines on tasks and projects.
- Ability to receive feedback and to take action when appropriate.
- Ability to sell, relate to others and communicate effectively.
- Help customers discover their individual style by expressing a passion for the brand, customer and product.
- Bring an energetic and optimistic attitude every day.
- Clearly communicate and engage with our customers.
- Be creative and bring innovative ideas
Sales Assistant/Merchandiser - GAP - GAP-Edinburgh
(2018-08 - 2021-07)
Responsibilities
- Open to performing multiple functions in the store beyond selling
- Skilled at making quality decisions, follow written and verbal instructions to meet deadlines on tasks and projects.
- Ability to receive feedback and to take action when appropriate.
- Ability to sell, relate to others and communicate effectively.
- Help customers discover their individual style by expressing a passion for the brand, customer and product.
- Bring an energetic and optimistic attitude every day.
- Clearly communicate and engage with our customers.
- Be creative and bring innovative ideas.
Education
Beauty Therapy (NQ6) - Beauty Therapy - City of Glasgow College (2023-08 - 2024-08)
Certificate of Higher Education - Marketing Management with Digital Media - Edinburgh Napier University (2021-09 - 2022-09)
Certificate of Higher Education - International Hospitality and Tourism Management - Queen Margaret University (2018-09 - 2020-04)