Sarah Goodwin

A highly organised and personable professional with a strong background in client-facing roles within dental practice coordination now seeking to transition into the estate agency sector. Experienced in delivering exceptional customer service, coordinating appointments, and managing high-pressure environments with efficiency and professionalism. Bringing a solid foundation of communication, negotiation, and relationship-building skills, supported by hands-on experience as a real estate broker.

Confident in engaging with clients, understanding their needs, and providing a seamless service from initial enquiry through to completion. Adaptable, motivated, and commercially aware, with a genuine interest in property and a commitment to building a successful career within estate agency.

Patient care coordinator - Vitruvian Dental Studio - Barnsley

(2024-10 - 2025-08)

• Collaborated with multidisciplinary teams for comprehensive patient care planning.
• Monitored and updated patient progress reports accurately, aiding in efficient treatment delivery.
• Liaised between patients and healthcare professionals, resulting in improved communication.
• Coordinated timely appointments for improved patient experience.
• Built positive, productive client relationships for enhanced social support.

Treatment Coordinator - Willows Dental - Wombourne

(2021-10 - 2023-08)

• Understood and followed dental clinicians recommended treatment to formulate clear treatment plans for patients.
• Provided a fluid patient journey while helping patients to overcome limiting beliefs regarding dentistry and helping them to understand benefits.
• Discussed recommended treatment with patients clearly and with empathy and understanding away from surgical environment. Ensuring patient confidentiality.
• Arranged finance applications and calculated payment options for clients in best interests of both practice and patient.
• Scheduled patient appointments, checking in patients and arranging consent using Dentally software.
• Worked alongside reception team and covering all reception duties.

Real Estate Broker - Nelson Park - Doha

(2020-03 - 2021-03)

• Assisted clients with corporate relocation services.
• Advertised properties to general public via networking, brochures, adverts and multiple listing services to maximise exposure.
• Answered phone calls and emails from potential and existing customers.
• Showed residential properties and explained features, value and benefits of available homes.
• Collated detailed property information and organised photo shoots

ESOL instructor - Qatar Aeronautical College - Doha

(2003-09 - 2006-06)

• Facilitated students' comprehension by employing creative teaching methods.
• Integrated real-world examples into lessons, making them more relatable and understandable for students.
• Managed a diverse classroom of learners from different cultural backgrounds effectively, promoting mutual respect and tolerance among students.
• Developed curriculum with focus on English language proficiency.
• Provided feedback to students which encouraged growth and improvement in their English skills.

Airline Cabin Crew - Leisure International Airways - Manchester

(1995-01 - 1998-05)

• Performed rigorous pre-flight security checks ahead of take off.
• Led flight safety presentations to educate passengers.
• Helped passenger with diverse comfort requests and answered questions.
• Actively listening to passengers to avoid passenger discontent and conflict.
• Provided emergency First Aid to passengers particularly due to anxiety disorders.

Higher National Diploma - Interior Design and Interior Architecture - Limperts Academy of Design (2007-04 - 2010-06)

CELTA - Certificate in Teaching English Language - University of Cambridge ESOL Examinations (2005-08 - 2005-10)