Front of House and Back of House Team Member at Lakeside Brewers Fayre
- Greeting guests at the host stand and showing them to their seats.
- Taking food and drink orders and upselling items where possible.
- Serving on the bar and operating the tills in the bar area.
- Changing barrels and post mixes.
- Delivering full table service in the restaurant, being responsible for my own cash float and cashing up my till at the end of the shift.
- Making desserts and cooking food in the kitchen.
- Recording temperature checks of food.
- Ensuring the condiments are fully stocked.
- Maintaining the cleanliness of the restaurant.
Post person and Delivery driver at Royal Mail
- Sorting parcels and post into the correct postcode order.
- Scanning parcels using a PDA scanner.
- Loading parcels into a transit van, this includes some heavy lifting.
- Driving following the optimised route using GPS.
- Delivering both post out on a walk or parcels to my assigned area.
- Walking up to 12 miles a day in all weather conditions while carrying a mailbag weighing up to 16kg
- Having a strong attention to detail, reliability, good communication, and computer skills for handheld tracking devices.
- Collecting mail from post boxes, Post Offices, and business customers, transporting it to processing centres.
Bartender, Waitress and Customer Service Assistant at The Village Hotel
- Customer Service: Greeting guests and ensuring a welcoming, fun, and energetic atmosphere in the Pub & Grill.
- Service & Sales: Taking orders, serving food and drinks, and managing table service.
- Bar Operations: Preparing and serving a variety of alcoholic and non-alcoholic beverages.
- Maintenance: Keeping the bar and restaurant area clean, tidy, and well-stocked.
- Transactions: Handling cash and card payments accurately.
Team Member/Customer Service Assistant at One Stop
- Serving customers on the till and using the Challenge 25 policy to my discretion.
- Checking and signing off deliveries.
- Putting deliveries away, this included heavy lifting and stock rotation.
- Organising the stockroom on delivery days
- Greeting customers as they entered the shop.
- Cashing up tills at the end of shift.
- Having new members of staff shadow me and training them on the till.
- Reducing items that were coming up to the sell by date.
Customer Service Assistant at Soho Coffee Co
- Serving customers on the till and building up a rapport with them.
- Making hot beverages using the coffee machine.
- Putting away food and drink deliveries, this included heavy lifting and FIFO.
- Running food and drinks orders to tables.
- Preparing food in the kitchen area.
- Completing temperature checks.
- Date labelling.
- Potwash.
- Maintaining the cleanliness of the coffee shop and completing cleaning tasks off the cleaning rota.
Team Member at Leon
- Greeting customers and ensuring they had a positive experience.
- Taking food and drink orders accurately and promptly.
- Ensure customer satisfaction and addressed any concerns.
- Maintaining a clean and organised restaurant environment.
- Date labelling and stock rotating food items. I have received full training on Natasha's Law to do so.
- Completing temperature checks and recording any food and drink waste.
- Restocking fridges.
- Setting up and closing down the restaurant and serving area at the beginning and end of shift.
- Being responsible for accurately handling cash and completing transactions at the cash register.
- I assisted with other duties as needed, such as answering phones, handling customer inquiries, and assisting with inventory.
Vending Machine Operator at Vendaid
- Loading up the fridge van ready for the day
- Organising my daily route
- Completing vehicle checks
- Ensuring the vending machines and micro markets are clean, fully-stocked and enticing to customers
- Temperature checks on both the food fridges and on the fridge van
- Ordering stock and being responsible for my own stock
- Stock taking.
- Recording any food and drink waste.
- Keeping a high level of attention to detail, ensuring labelling is correct and accurate
- Assisting and supporting the wider vending team with their operations where necessary
- Working at pace, with accuracy
- Replenishment: Monitoring stock levels and refilling machines with snacks, cold drinks, or fresh food.
- Cleaning & Hygiene: Maintaining high cleanliness standards for both the interior and exterior of machines, especially for hot drink and fresh food units.
- Cash Collection: Emptying coin boxes and recording takings.
- Fixing simple faults, such as coin jams, or reporting larger technical issues to the engineering team.
Front of House Team Member and Kitchen Assistant at Cornerstone cafe
- Customer Interaction: Greeting guests, explaining menu items, and providing dietary or allergy advice.
- Drink Preparation: Operating espresso machines and grinders to craft coffee, tea, and speciality
- Food Service: Preparing light snacks, sandwiches and afternoon tea and serving them to tables.
- Transaction Handling: Processing orders through Point of Sale (POS) systems and managing cash or card payments.
- Maintenance: Cleaning workstations, sanitising equipment, clearing tables, and washing dishes.
