Sarah Greenaway

I am a well organised and trustworthy person, who works well under my own initiative and as part of a team. I have excellent communication and customer service skills, dealing with everyone in a kind compassionate manner, able to remain calm and deal with people professionally at all times.

Stock replenishment - Iceland

(2025-10)

• Stock replenishment - grocery, chilled and frozen
• Serving customers on the till
• Doing reductions
• Helping customers with queries or finding products
• Gap scanning

Office Administrator and Cash Management - The Food Co Quesada

(2024-11 - 2025-07)

• Dealing with emails from head office
• Cashing up the 6 tills at the end of the day and putting the figures through the tills and in the office
• Completing the Till Analysis and Totalisation sheets to make sure the end of the days balance is correct
• Carrying out the safe float check
• Dealing with change for cashier's when they need it
• Checking the fridge and freezer temperatures
• Banking the cash from the days takings
• Emailing all the relevant paperwork to head office at the end of the day
• Printing off the price changes and updating them around the store
• Serving the customers on the tills
• Stocking up the end of Aisle promotions
• Help stocking Aisles when short staffed
• Facing up
• Dealing with customer enquiries and phone calls in the office

Office Administrator - Serenity Insurance

(2019-09 - 2022-01)

Main Duties

• Getting Insurance Quotes for people
• Sending out insurance due reminders
• Making TIE appointments
• Managing the diary for the TIE appointments and arranging the pick ups
• Phoning the clients to confirm the appointments with them
• Taking people to the appointments
• Dealing with emails from clients
• Answering and dealing with phone calls from clients and clients coming onto the office

Property Transfer Administrator - Peverel - New Milton, Hants

(2005-05 - 2010-01)

Main Duties

• Liaise with Solicitors
• Reply to Solicitors Letters
• Cheque Banking
• Chase Solicitors for outstanding fees
• Supply purchasers information packs to Solicitors
• Calculate fees
• Liaise with House Managers
• Work within a team
• Preparing Deeds Of Covenant
• Explaining complete process to both parties to ensure smooth transition
• Updating the Estate accounts system

Customer Advisor / Customer Manager - Abbey National - New Milton, Hampshire

(2003-08 - 2005-05)

August to December 2003 – Customer Advisor. December 2003 promoted to Customer Manager. Main Duties:

• Dealing with cash transactions
• Answering phone calls
• Booking appointments
• Meeting targets
• Meeting and greeting people
• Training to open accounts
• Typing letters
• Control cashier (in charge of all money in the branch)
• Cheque banking
• Book keeping
• Key holder

Customer Service Officer - Nat West - Ferndown, Dorset

(2003-03 - 2003-06)

Main Duties

• Dealing with cash transactions
• Answering the phone
• Booking appointments
• Meeting targets
• Typing letters

Receptionist - David Lloyds Leisure - Bournemouth, Dorset

(2002-05 - 2002-10)

Main Duties

• Dealing with member enquiries and complaints
• Answering the telephone and typing letters
• Liaison with other staff members
• Handling cash
• Making facility bookings

Sales Assistant – Sundays only - Dingles - Bournemouth, Dorset

(2001-10 - 2002-09)

Main Duties

• Serving customers and handling money
• Promoting House of Fraser cards
• Preparing sales stock

Health Care Assistant – Saturday only - Boots The Chemist - Westbourne, Dorset

(2000-07 - 2001-09)

Main Duties

• Serving customers and handling money
• Advice on which medicine a customer needs depending on their symptoms

GCSE - Wentworth College, Southbourne, Dorset (1995 - 2000)

AVCE - Business Studies - St. Peters Sixth Form, Southbourne, Dorset (2000 - 2002)