Procurement & Operations Coordinator at Structural Repairs Solutions (2026-06 – Present)
- Manage end-to-end purchasing activity, including placing supplier orders and raising purchase orders using Construction Manager, ensuring materials and services are available to support ongoing concrete repair projects.
- Coordinate travel and accommodation arrangements, including booking hotels and transport for operational teams and subcontractors.
- Manage up to 40 subcontractors, maintaining accurate timesheets and expense records and supporting the timely processing of associated payments.
- Track operational spending outside of weekly wages, providing clear oversight of expenditure and helping identify discrepancies and areas for cost control.
- Use High Level CRM to maintain and manage operational and customer information, supporting communication and coordination across the business.
- Use technical documentation provided by structural engineers and estimators to identify requirements and source appropriate products and materials for individual projects.
- Develop and implement management systems to improve the tracking of subcontractor whereabouts, expenses, and operational information, increasing visibility across the business.
- Coordinate between multiple departments to maintain a smooth workflow from initial enquiry and estimating through to quotation, procurement, site works, and project completion.
- Work across procurement, operations, estimating, engineering, and project teams to resolve issues, maintain accurate information, and keep works progressing efficiently.
Purchasing Coordinator at Newline Anglia (2022-06 – 2026-06)
- Manage daily purchasing operations, including recording cost prices accurately, checking order confirmations for pricing discrepancies, and resolving missing carriage charges.
- Proactively communicate with suppliers to manage back orders and delivery dates, successfully sourcing alternative or specialist products during supply chain disruptions.
- Benchmark supplier pricing to ensure market competitiveness, optimize pricing templates to maximize margin potential, and advise management when carriage charges impact profitability.
- Coordinate the return of unwanted items ensuring full traceability, and manage overstock clearance by liaising with the sales team and utilizing secondary clearance routes.
- Utilize Intact iQ software to maintain up-to-date cost pricing structures and uniform product descriptions, confidently communicating critical price changes and stock issues to the wider business.
Sales Administrator at Newline Anglia (2022-02 – 2022-06)
Facilitated smooth sales operations by processing orders, managing customer inquiries, and ensuring accurate data entry into company systems. Supported cross-functional teams by maintaining clear communication between sales, purchasing, and distribution departments.
Shift Manager at Wetherspoons (2012-02 – 2022-02)
- Collaborated with the Pub Manager to analyze Profit & Loss (P&L) accounts, forecast sales, and implement proactive steps to control operational costs and maximize revenue.
- Directed unsupervised shifts in a fast-paced environment, ensuring optimal customer service, health and safety compliance, and adherence to strict standard operating procedures (SOPs).
- Managed extensive stock holdings and minimized shrinkage by conducting daily line checks, logging wastage, managing deliveries, and investigating anomalies.
- Oversaw the full employee lifecycle, including recruitment, right-to-work compliance, inductions, training reviews, and managing formal disciplinary or grievance meetings.
- Maintained meticulous office administration, ensuring strict compliance with GDPR, CCTV operation, daily management logs, and safe management.
