Senior property consultant - Beresfords - Gidea park, Essex
(2024-11)
Consistently met and exceeded property sales and mortgage referral targets through proactive client engagement and effective sales strategies.
- Built and maintained strong relationships with buyers, sellers, and investors, providing tailored property and financing solutions based on individual needs.
- Generated new business through lead generation, networking, and maintaining a well-managed sales pipeline.
- Conducted property viewings, valuations, and market analysis to support accurate pricing and successful sales outcomes.
- Advised clients throughout the entire property transaction process, from initial consultation through negotiation and completion.
- Utilised strong negotiation skills to secure favourable outcomes for both clients and the business.
- Provided guidance on mortgage options and worked closely with financial advisors to support clients with suitable financing solutions.
- Maintained detailed records of client interactions and sales progress to ensure effective pipeline and relationship management.
- Delivered exceptional customer service through clear communication, consistent follow-ups, and a client-focused approach.
Physical education teacher - Premier Education - East London, London
(2024-09 - 2024-11)
Delivered engaging and high-quality physical education sessions across a range of primary schools, adapting lessons to suit different age groups, abilities, and school environments.
- Planned and implemented structured PE lessons aligned with curriculum objectives, promoting physical development, teamwork, and confidence in students.
- Created inclusive and energetic activities that encouraged participation and fostered a positive attitude towards sport and physical activity.
- Quickly built strong relationships with students and school staff by communicating effectively and adapting to different school cultures.
- Maintained a safe, supportive, and well-organised learning environment while supervising children during physical activities.
- Demonstrated flexibility by transitioning between multiple schools, ensuring consistency and professionalism in every setting.
- Encouraged students to develop healthy habits and a lifelong interest in sport through motivating and enjoyable sessions.
- Used strong organisational and classroom management skills to deliver structured lessons that kept students engaged and active.
Sales supervisor - Mercedes Benz - Chafford Hundred, Essex
(2023-12 - 2024-08)
- Supported and coached team members to effectively upsell products and services, helping increase overall sales performance.
- Organised and coordinated staff schedules to ensure smooth operations and consistent service delivery to clients.
- Monitored sales floor presentation, identifying areas requiring improved merchandising, restocking, or display adjustments.
- Delivered exceptional customer service by engaging with clients, understanding their needs, and providing tailored product recommendations.
- Managed inventory levels to ensure adequate stock availability and visually appealing product displays.
- Trained and supervised staff in till management procedures, including reviewing and reconciling daily financial transactions.
- Educated customers on available products, services, and purchasing processes to enhance their overall experience.
- Maintained professional, friendly interactions with all customers, building strong relationships and brand loyalty.
- Resolved customer complaints efficiently through exchanges, refunds, and billing adjustments to ensure satisfaction and retention.
Team leader - Pret A Manger - Grays, England
(2022-10 - 2024-08)
- Processed customer transactions accurately by checking pricing, scanning items, applying discounts, and issuing receipts.
- Engaged with customers to provide assistance, answer questions, and offer knowledgeable recommendations on products and promotions.
- Maintained up-to-date knowledge of menu items, seasonal offers, and store promotions to support customer sales and satisfaction.
- Provided leadership and direction to team members during shifts, supervising daily activities to maximise productivity and service efficiency.
- Conducted regular performance reviews and provided constructive feedback to support employee development and improvement.
- Led shifts effectively, motivating team members to achieve and exceed sales and customer service targets.
- Ensured compliance with health, safety, and risk assessment procedures, identifying potential hazards and recommending improvements.
- Managed opening, closing, and shift handover procedures to maintain smooth store operations.
- Fostered a positive and supportive team environment, strengthening employee relationships and workplace morale.
- Motivated staff through encouragement, recognition, and team-building initiatives to improve engagement and performance.
