Sarah Kimber

I hold several years' worth of experience working in senior administration. I am able to work well both independently and as part of a team to meet company goals, and clearly communicate with clients to meet their needs appropriately. I am seeking a position as a Buying Assistant/Administrator to apply my learning, enhance my skills and to work within a dynamic and laudable company.

Senior Data Analyst - Citypress Ltd

(2011-08)

• Data account management of 70+ high profile clients' accounts.
• Coordinating, monitoring, and maintaining accounts.
• Email Inbox Management of a team of six.
• Co-ordinating workloads for junior members of the team
• Auditor of data management with an expertise in picking up inconsistencies/errors during reporting periods.
• Efficiently managing personal and shared team mailboxes, and diary management.
• Generating clear and concise reports to time sensitive deadlines.
• Working proficiently across various MS Office medians (word, excel, outlook, teams, PowerPoint, Sharepoint)
• Using strong interpersonal and communication skills to liaise with clients and external teams effectively and professionally.
• Working proactively with initiative and creativity to clearly showcase and summarise report findings in client meetings.
• Supporting the wider team through delegation, offering support and training.
• Acting as first point of contact for all media monitoring, coverage and supporting client queries/issues.
• Assisting with methodological recommendations based on existing knowledge of the client data and best-practice measurement.
• Reviewing the quality of junior members work and offering support where required.

Administrative Assistant - The Hill Group – MRI Network

(2011-06 - 2011-08)

• Diary Entries of consultants' pitches
• Managing and directing telephone calls.
• Preparing Interview packs for candidates
• Contacting potential clients.
• Managing/ scheduling team meetings.
• Working accurately and efficiently to file documents sensitively.
• Liaising with clients and answering queries promptly and accurately.
• Assisting consultants with projects.
• Updating, inputting, and recording detailed and basic analysis spreadsheets
• Handling personal documentation sensitively and confidentially.
• Using in house databases, MS Office Suite and company intranet.

Data Coder - Search Consultancy – UK Data Capture

(2011-04 - 2011-06)

• Collecting and analysing national personal data for government CENSUS project.
• Management and monitoring of electronic data filing/management.
• Working with close attention to detail, working with accuracy and efficiently to manage large amounts of data appropriately.

Customer Service Representative - Standard Life Healthcare

(2007-06 - 2009-10)

• Providing excellent customer services through use of strong interpersonal and communication skills on the telephone and via email.
• Record, maintain, complete and create concise and accurate records of customer queries.
• Assess assigned cases by obtaining and analysing relevant information.
• Proactively resolved customer queries and ensured customer retention.
• Working proactively to maintain and update my own knowledge of FSA regulations, company products, processes and procedures.
• Working collaboratively with team members.

Administration Assistant - Ministry of Defence, PPPA

(2003-03 - 2007-06)

• Ownership of pension accounts of employees – dealing with enquiries
• Liaising with internal staff & external clients in a professional and sensitive manner.
• Management of new civil service employee files and handling
• Data entry of all employee information and handling confidential records
• Integral part of a scanning project, involving converting paper files into electronic files using scanners.
• Filing sensitive record (physical copies and electronic.
• Maintaining strictest confidentiality of all tasks and roles required outside of the workplace.
• Independently working to meet goals whilst maintaining a high level of performance.
• Supporting team members to meet deadlines, offering support and training.

Receptionist - Torkington Lodge (Social Services)

(2001-12 - 2001-03)

NVQ Level 2 - Business Administration (2006)

Alderley Edge School for Girls (1995 - 2000)

GCSEs