Business Manager at The Institute for Turnaround (2026-01 – Present)
- Secretary for the Board and its Committees (Finance and Governance, Fellows, Membership), increasing secretariat efficiency and governance standards. This included refreshing the organisation's articles, Governance manual, board director induction and high-quality minute taking.
- EA support to the CEO, managing a complex diary, acting as a trusted representative and overseeing a £600k annual budget.
- Lead on policy creation, review and implementation, creating a suite of new HR policies and updating 20+ organisational policies such as the Code of Conduct.
- Lead for the organisation's CRM migration, project managing multiple stakeholders, large volumes of sensitive data and streamlining migration between the old CRM, new CRM and the website hosted by WordPress.
- Lead for all commercial areas of the business including IT, HR, audit and finance. Achievements include securing suitable insurance for the business, improving invoice efficiency with Xero and Stripe, and leading on staff cyber security and IT management, ensuring full staff training compliance.
- Managed a complex external complaint, taking advice from solicitors and following the organisational policy, saving the organisation c.£10k by completing work in-house.
- Champion for AI, providing training to staff on Microsoft 365 Copilot including creating AI agents.
Governance and Safeguarding Officer (promoted from Coordinator) at Sightsavers (2025-04 – 2026-01)
- Develop and manage internal governance, safeguarding and compliance frameworks and processes such as trustee recruitment and Right to Erasure process.
- Lead internal audits across the areas of governance, safeguarding, HR, security and risk.
- Project manage and facilitate international meetings and training (2025 safeguarding training received a 92% excellence rating from 50 global staff, AGM with a £50k budget).
- Lead external partner policy development and reviews.
- Distinction grade achieved in CGI's Level 4 Corporate Governance course.
Governance and Safeguarding Coordinator at Sightsavers (2024-08 – 2025-04)
- Coordinate five international Committee and Board meetings, logistics and papers, including detailed and confidential minute taking (Global Board, US Board x 2, Sweden Board, Italy Board, Norway Board, Investment Committee, Risk Committee, Audit Committee and Governance Committee).
- Deliver executive assistance to General Counsel, COO, CEO and other senior executives.
- Create internal communications for staff website.
- Manage and review budgets, invoices, accounts and insurance documents.
- Mental Health First Aider (MHFA) to 800+ global colleagues.
Wellbeing Lead and Boarding Tutor at St George's School (2023-01 – 2024-07)
- Led the creation of a school-wide wellbeing support framework, triaged and managed complex incidents, and advised senior staff.
- Co-managed a 50-student international boarding house, ensured compliance with safeguarding and health protocols such as administering medication.
Mental Health Youth Practitioner at The Children's Society (2021-11 – 2022-12)
- Managed a high-risk caseload of young people in mental health crisis; 100% of 60 clients avoided further mental health incidents post-intervention.
- Led multidisciplinary meetings and liaised with law enforcement and health agencies on compliance matters, kept confidential and detailed case records, mentored new starter staff.
Primary School Teacher at Various Schools (2018-08 – 2021-10)
- Taught classes of reception, Years 3, 4 and 5 students in several different schools including throughout the Covid-19 pandemic.
