Sarah Rigby

Experienced and dependable administrative and operations support professional with a strong background in customer service, logistics coordination, and office management. Previously worked in a fast-paced operational environment, managing customer enquiries, coordinating transport schedules, and supporting daily business operations. Known for being organised, calm under pressure, and able to manage multiple priorities while maintaining excellent customer service.

Currently seeking a permanent role where I can bring structure, reliability, and strong communication skills to support business operations and client satisfaction.

Administration support - Saastronauts - Italy

(2025-01 - 2026-01)

Provided hands-on administrative support to a growing SaaS business in Italy

• Emailing potential customers though linkedin and updating spreadsheets

Hire Desk Controller → Operations Manager - Nationwide Access Platforms - London

(1998-01 - 2006-12)

• Coordinated daily transport operations across London, ensuring efficient scheduling and service delivery
• Managed high volumes of customer enquiries via phone and face-to-face interaction
• Processed orders and organised logistics in a fast-paced, time-sensitive environment
• Resolved customer issues promptly, maintaining service standards and client satisfaction
• Handled multiple priorities simultaneously while maintaining accuracy and organisation
• Progressed within the role and contributed to team support and training

Administrative Support - Activity4Charity

(2012-01 - 2012-12)

• Maintained accurate records through data entry and database updates
• Managed customer email enquiries and provided timely responses
• Supported general administrative and organisational tasks

Exam Invigilator - Wexham Senior School

(2013-01 - 2013-12)

• Ensured the smooth and compliant running of examinations
• Maintained a calm and controlled environment for students

Administrative support - Vibroplant PLC

• Telephone handling
• Documentation
• Filing
• Office coordination

Administrative support - Glade Transport LTD

• Invoice preparation
• Telephone communication
• Basic bookkeeping

CSEs - English, Maths, Humanities, Human Biology, Geography - Langley Wood Secondary School

Typing & Secretarial Training - Pitman's