Sarah Singleton

A hard working, reliable and trustworthy person who can work well as part of a team or on own initiative. Over 15 years experience in cleaning and 5 years in customer service now looking for a new challenge in a role that enables me to use my current skills and am willing to train if required. I am a people person so ideally I would like to find employment in a support role where I am helping people as this is a challenging but rewarding career and I have personal experience supporting family members with ill health.

Train host - Cross Country

(2023-09)

• Serving and assisting customers, selling refreshments
• Handle money on a regular basis using technical devices
• Help elderly and other vulnerable passengers to collect their luggage from cabins
• Ensure that they are on the correct rota and train journey, using sharp attention to detail and accuracy
• Visit the local office and arrange refreshments onto the trolley
• Maintain a high level of health and safety throughout shifts

Cleaner/Customer Service Support - Castle Bingo

(2022-11 - 2023-04)

• Keeping the bingo hall clean and tidy
• Assisting customers with general enquiries
• Cleaning areas using different chemicals in a safe way
• Use of PPE and COSHH training completed
• Dealing with spillages ensuring customer safety
• Following health and safety policies
• Working as part of a team
• Deep cleaning as and when required

Cleaner - Birmingham University Cleaning Services

(2021-01 - 2022-12)

• Cleaning various commercial and residential properties including nurseries and cafes
• Use of different cleaning products in a safe manner
• Working as part of a two person team
• Following health and safety policies
• Ensuring all cleaning was done to a high standard

Cleaner/Customer Service Assistant - Asda Barnes Hill

(2018-01 - 2021-12)

• Working in a busy supermarket as a cleaner but also assisting customers
• Cleaning spillages in the store and ensuring the safety of shoppers
• Use of different chemicals in a safe way
• Working as part of a team
• Use of various cleaning machinery
• Helping customers around the store with locating products

Customer Service Assistant - Admiral Arcade

(2014-01 - 2016-12)

• Working in a busy casino
• Assisting customers with use of slot machines
• Competitions and promotions
• Reporting faulty slot machines
• Making hot and cold drinks for customers
• Keeping all areas of the business clean and tidy
• Working as part of a team
• Encouraging a happy and fun environment

Level 1 - Customer Service - Lay Hill Hall

Employability Skills - Lay Hill Hall

GCSEs - Secondary education including Maths and English - Lordswood Girls School