Sarah Singleton
Train host
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About
A hard working, reliable and trustworthy person who can work well as part of a team or on own initiative. Over 15 years experience in cleaning and 5 years in customer service now looking for a new challenge in a role that enables me to use my current skills and am willing to train if required. I am a people person so ideally I would like to find employment in a support role where I am helping people as this is a challenging but rewarding career and I have personal experience supporting family members with ill health.
Experience
Train host - Cross Country
(2023-09)
- Serving and assisting customers, selling refreshments
- Handle money on a regular basis using technical devices
- Help elderly and other vulnerable passengers to collect their luggage from cabins
- Ensure that they are on the correct rota and train journey, using sharp attention to detail and accuracy
- Visit the local office and arrange refreshments onto the trolley
- Maintain a high level of health and safety throughout shifts
Cleaner/Customer Service Support - Castle Bingo
(2022-11 - 2023-04)
- Keeping the bingo hall clean and tidy
- Assisting customers with general enquiries
- Cleaning areas using different chemicals in a safe way
- Use of PPE and COSHH training completed
- Dealing with spillages ensuring customer safety
- Following health and safety policies
- Working as part of a team
- Deep cleaning as and when required
Cleaner - Birmingham University Cleaning Services
(2021-01 - 2022-12)
- Cleaning various commercial and residential properties including nurseries and cafes
- Use of different cleaning products in a safe manner
- Working as part of a two person team
- Following health and safety policies
- Ensuring all cleaning was done to a high standard
Cleaner/Customer Service Assistant - Asda Barnes Hill
(2018-01 - 2021-12)
- Working in a busy supermarket as a cleaner but also assisting customers
- Cleaning spillages in the store and ensuring the safety of shoppers
- Use of different chemicals in a safe way
- Working as part of a team
- Use of various cleaning machinery
- Helping customers around the store with locating products
Customer Service Assistant - Admiral Arcade
(2014-01 - 2016-12)
- Working in a busy casino
- Assisting customers with use of slot machines
- Competitions and promotions
- Reporting faulty slot machines
- Making hot and cold drinks for customers
- Keeping all areas of the business clean and tidy
- Working as part of a team
- Encouraging a happy and fun environment
Education
Level 1 - Customer Service - Lay Hill Hall
Employability Skills - Lay Hill Hall
GCSEs - Secondary education including Maths and English - Lordswood Girls School
