Sarai Chavez

Experienced Assistant Settlement Director with a robust background in legal administration, client relations, front office operations, and document management. Skilled in assisting attorneys, preparing legal documents, scheduling appointments, maintaining confidential files, and providing exceptional customer service. Bilingual in English and Spanish with outstanding communication, organization, and multitasking abilities.

Assistant Settlement Director at Palker Law Firm (2024-05 – 2026-07)

Support attorneys and legal staff with daily operational, administrative, and case management workflow.

• Prepare, review, and organize critical legal documents, official correspondence, settlement releases, and case files.
• Communicate effectively with clients, insurance companies, mortgage lenders, contractors, and opposing counsel.
• Schedule client appointments, obtain required legal signatures, and coordinate accurate settlement disbursements.
• Maintain confidential client records and ensure compliant, precise file management across multiple databases.
• Perform high-volume data entry with strict attention to accuracy, verifying client and case info across systems.
• Prioritize multiple tight deadlines while ensuring timely, efficient processing of case files and orders.
• Deliver high-level front office administration, resolving inquiries and managing client interactions professionally.

Administrative Assistant at Hidalgo County Sheriff's Office (2023-01 – 2024-12)

• Maintained confidential records and supported daily administrative office operations for law enforcement personnel.
• Assisted members of the public professionally in person and via phone, providing prompt information and guidance.
• Executed core administrative, record-keeping, and data entry duties with high precision and confidentiality.

Bank Teller at IBC Bank (2022-10 – 2023-04)

• Processed high-volume customer financial transactions accurately and efficiently while maintaining compliance.
• Delivered outstanding customer service, building rapport and resolving client inquiries in a friendly manner.
• Balanced cash drawers daily and strictly adhered to institutional banking policies and financial regulations.