Saroop Singh

A motivated and reliable professional with extensive experience across customer service, sales, account management, and field-based roles. Demonstrates strong communication skills, the ability to manage customer relationships, and a proven track record of working in fast-paced, target-driven environments. Experienced in both independent and team-based roles, with a proactive approach to problem-solving and delivering high levels of service.

Multilingual and adaptable, with additional experience in care support and community volunteering.

Merchandiser - Inspire Field Marketing

(2024-06)

Working as a Merchandiser supporting major retail stores by ensuring product presentation and stock placement meets company standards.

• Merchandising products across major supermarkets and retail stores
• Ensuring displays meet brand and company standards
• Managing stock placement and product visibility
• Working independently to meet deadlines and schedules
• Maintaining strong relationships with store staff

Tenant Disrepair Advisor - Housing4U

(2026-03)

Working as a Tenant Disrepair Advisor supporting tenants by identifying property issues and coordinating repair services.

• Visiting tenants to assess property disrepair issues
• Advising on solutions for damp, mould, leaks, and boiler faults
• Supporting tenants through the repair process
• Liaising with stakeholders to resolve housing issues
• Maintaining accurate records and documentation

Sales Advisor - Nixon Safety

(2024-06 - 2025-07)

Working as a Sales Advisor building B2B relationships, managing accounts, and driving new business opportunities.

• Building and managing a portfolio of business clients
• Making outbound calls to generate new business
• Handling inbound enquiries and trade counter customers
• Preparing quotes and closing sales opportunities
• Supporting team operations and maintaining customer relationships

Site Technician - Rentokil

(2023-06 - 2024-03)

Working as a Site Technician delivering pest control services and maintaining strong customer relationships.

• Visiting customer sites to inspect for pest activity
• Providing effective solutions and treatments
• Delivering high levels of customer service
• Maintaining service records and reporting findings
• Ensuring compliance with health and safety standards

Customer Service / Sales Advisor - Tesco Mobile, Virgin Media, TSB, CPM, Barclays

(2019-01 - 2023-12)

Working across multiple organisations delivering customer service, sales, and account management within fast-paced environments.

• Managing customer enquiries, complaints, and account queries
• Delivering sales through upselling and cross-selling
• Supporting customers with billing, upgrades, and services
• Meeting performance targets and service standards
• Maintaining accurate customer records and documentation

Sales Advisor / Account Manager - Various Roles

(2010-01 - 2018-12)

Working in a variety of sales and customer service roles across telecoms and retail environments.

• Managing customer accounts and building relationships
• Delivering sales and achieving targets
• Handling enquiries and resolving customer issues
• Supporting business growth through new client acquisition
• Providing high levels of customer service

GNVQ - Business Administration - Kirby College

GCSEs - Maths, English, Science - Hall Garth School