Sathia Rajeswaran

Experienced Quality Assurance | Research Analyst with over 24 years of UK market research experience, specialising in quality monitoring, reviewing recorded interviews, assessing quality against defined standards, and producing objective, evidence-based evaluations. Highly skilled at active listening, identifying key information, applying consistent quality criteria, and producing accurate, impartial assessments with exceptional attention to detail. Trusted to handle confidential information, maintain compliance, and deliver reliable quality reviews while working independently and consistently meeting demanding deadlines.

Healthcare Research Consultant - Self-employed

(2015-05)

• Deliver qualitative and quantitative healthcare market research for leading UK and US pharmaceutical organisations, managing projects from proposal through to final reporting.
• Review recorded research interviews and apply rigorous quality standards to ensure accurate, evidence-based findings and client-ready outputs.
• Analyse complex qualitative and quantitative data, preparing comprehensive reports and presenting actionable insights to clients.
• Train and mentor researchers and analysts, promoting consistency, quality, and best practice across research projects.
• Manage multiple concurrent confidential projects while consistently meeting demanding deadlines and maintaining excellent client relationships.

Project Manager EMEA - Harris Interactive Ltd

(2007-03 - 2015-05)

• Managed multinational research programmes across Europe, the Middle East and Asia, leading delivery for the IBM EMEA account.
• Coordinated approximately 400 executive interviews annually while leading a team of 11 Research Consultants.
• Planned project resources, budgets and timelines while overseeing programmes involving more than 500 senior client stakeholders.
• Reviewed research outputs to ensure consistency, accuracy and compliance with client requirements, introducing standardised quality processes that improved operational efficiency.
• Built strong client relationships, coached colleagues and contributed to programme growth, increasing annual programme revenue from £190,000 to £300,000.

Supervisor – Qualitative Department - Harris Interactive Ltd

(2004-01 - 2007-02)

• Supervised the day-to-day operations of the Qualitative Department, ensuring projects were delivered accurately, efficiently and on schedule.
• Coordinated respondent recruitment, fieldwork, scheduling, incentive administration and project logistics from initiation through to completion.
• Conducted quality assurance reviews in accordance with MRS, IQCS/MRQSA and internal quality standards.
• Liaised with moderators, recruiters, suppliers and clients while maintaining accurate documentation and ensuring compliance with Data Protection legislation.
• Trained and supported researchers and administrative staff, contributing to continuous improvements in quality standards and operational efficiency.

Lecturer in Law (Part Time) - London School of Management Studies

(2006-01 - 2007-12)

• Delivered undergraduate Constitutional Law and ACCA Corporate & Business Law modules.
• Prepared teaching materials, coursework and assessments.
• Provided academic guidance and tutorials to support student achievement.

Master of Business Administration - Marketing - City Business College, London, UK

Postgraduate Diploma - European Competition Law - Queen Mary University of London, London, UK

Bachelor of Laws (LLB) (Hons) - University of London, London, UK