Sayef Ahmad

I am a dedicated and driven professional with strong experience gained within key roles that have required the application of advanced skills of leadership, relationship management. I have consistently demonstrated the ability to ensure the successful completion of key initiatives, in line with predefined deadlines and the exact targets of the company. I have experience of working as part of a team as well as independently and possess exceptional communication skills and the ability to adapt and succeed within diverse work environments.

Security Supervisor - University of East London - Multiple campuses

(2025-06)

Currently serving as a Security Supervisor on a monthly rotation across three UEL campuses ensuring the safety of staff, students, and property.

• Lead and coordinate the on-site security team, delegating tasks and overseeing daily operations
• Act as the primary point of contact for all security-related issues and emergency incidents across the campuses
• Liaise with university departments, external contractors, and emergency services to ensure effective response and communication
• Oversee incident reporting and investigation, ensuring accurate records are maintained
• Provide training and onboarding for new security officers, ensuring they meet university standards and protocols
• Conduct regular patrols and site inspections to ensure compliance with university policies and procedures
• Support residential students after hours, acting as the first point of contact
• Ensure key control procedures are followed across all sites
• Monitor CCTV and other security systems to proactively identify risks
• Promote a positive and professional image of the security team across all university locations

Control room Coordinator/CCTV operator - University of East London, Docklands Campus - Docklands Campus

(2017-11)

• Covering supervisor position when required
• Attending and dealing with emergencies and incidents on campus
• Creating reports for all incidents, fire alarms and all issues related to residential services
• Management of keys for the entire campus
• Answering staff and student queries over the telephone and face to face at security reception
• Providing first aid assistance
• Assisting residential students during out of hours as security control room is the first point of contact
• Identifying training needs and create trainings plans
• Encourage positive working environment for the employees
• Dealing with client requests and ensuring they are acted upon
• Coordinating officers on duty
• Contacting emergency services and other emergency contacts if required
• Monitoring CCTV. Preparing timeline and incident conclusion reports

Receptionist/Security Officer - UNITED GUARDING SERVICE - Haringey council sites

(2017-02 - 2017-11)

Covering corporate sites and customer service receptions in various Haringey council sites.

• Answering telephone, covering reception duties, and passing on appropriate information
• Greeting visitors, accepting, and signing on and off visitor passes and deliveries
• Maintaining a safe and secure environment for everyone by patrolling by ensuring there are no irregularities and monitoring premises and personnel
• Required to be fully flexible as shifts can vary from day to nights

Security Officer - EDMONTON GREEN SECURITY

(2013 - 2017)

• Meeting, greeting, and welcoming clients and issuing guest passes to new clients
• Dealt with customer complaints and feedback
• Patrolled industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates
• Answered alarms and investigated disturbances
• Monitored and authorized entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises
• Writing reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences, calling police or fire departments in cases of emergency, such as fire or presence of unauthorized persons, circulating among visitors, patrons, and employees to preserve order and protect property, answering telephone calls, answering questions, and providing information during non-business hours or when switchboard was closed
• Warned persons of rule infractions or violations, apprehending or evicting violators from premises, using force when necessary
• Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas

Sales Assistant - SPORT DIRECT

(2010 - 2013)

• Required to professionally serve customers on tills, pack shopping and handle large amounts of money through cash and card transactions
• Responsibilities included replenishing stock, sorting deliveries and organising shop floor
• Ensuring all critical tasks were completed in accordance with predefined deadlines
• Building strong and lasting relationships with existing prospects & customers, through regular contact and interaction
• Gained experience of dealing with members of the public including customer complaints in a calm manner
• Completed all aspects of admin

GCSE - English and Maths - Oakland's Secondary School (2002 - 2007)

Diploma - Digital Applications - Tower Hamlets Sixth Form College (2007 - 2010)