Scarlett Devlin

Customer Service Assistant

Talent

havant & waterlooMember since 26 April 2026

Good level of dexterityAttention to detailThe ability to work well with othersPatience and the ability to remain calm in stressful situationsCustomer service and active listening skillsAble to use a computer and the main software packages competently

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Good level of dexterityAttention to detailThe ability to work well with othersPatience and the ability to remain calm in stressful situationsCustomer service and active listening skills

About

A reliable, supportive person who is always willing to listen and take feedback on board. Caring, helpful and able to work well within a team as well as confident working independently. Copes well with routine and able to be organised, particularly in a practical setting. Experienced in a fast-paced environment and eager to progress practical skills within a warehousing environment.

Experience

Customer Service Assistant - Southern Co-op

(2025-10)

Providing customer service by showing customers to products and supporting any requests
Till operation including cash, card and gift card transactions
Trained in gas, electric and mobile top-up and The National Lottery including scratch cards
Stocking shelves and managing overflow stock
Completing date rotation and removing any out-of-date stock
General cleaning of the store including wiping down surfaces

Volunteer - Age UK

(2025-08 - 2025-10)

Supported customers in a variety of ways including at the till point and with questions
Serving customers at the tills and processing cash and card payments
Stock management such putting items onto the shelves and removing older products
Added correct prices to products and ensure items were well presented

Personal Development and Employability Course Participant - Havant Youth Hub

(2025-01 - 2025-04)

Completed a 14-week personal development and employability course. This involved attending several sessions a week, both group workshops and 1-1s. The themes covered teamwork, communication, values and transferable soft skills.