Scarlett MacDonald

I am a highly accomplished manager with a proven track record commercially and in health care settings. I excel at obtaining clinical compliance in challenging homes. I currently manage a 41 bedded Good rated service which I have led from three warning notices to its second good cqc inspection ensuring consistently good care is delivered.

I regularly teach and coach the team to achieve great results for the service. I have received the award for best leader within Caring Homes Group in 2016. I regularly mentor and coach managers. I have successfully completed the leadership programme and QCF level five within Caring Homes Group.

I have excelled both clinically and commercially to support the region. I have been internally promoted within several companies due to my focus on Quality and drive in the target market segment. I have worked in a variety of settings including clinical, commercial and military environments.

Home Manager - Caring Homes Group

(2014-03)

Responsible for a 41 bedded highly dependent Nursing Home. I have transformed this service from multiple warning notices to a Good rated Home, it has been re inspected and has again achieved a good rating demonstrating consistency.

• Awarded Leader of the year due to feedback from stakeholders, relatives and residents
• Successful completion of Leadership course nominated by Caring Homes Group due to exceptional leadership skills
• Completion of QCF Level five
• Led the home through six steps end of life care
• Sit on the best practice committee for the group
• Completed Bronze, Silver, Gold and inspiring Leadership of dementia awarded by City and Guilds
• Implemented a coaching culture within this service following completion of coaching award
• Regularly teach people moving and safeguarding to all levels
• Successful and consistent management of a nursing home with complex care

Area Manager - Caring Homes Group - Sussex Locality

(2013-01 - 2014-03)

Responsible for new and established services within the Sussex Locality

Home Manager - Care UK

(2010-12 - 2013-12)

Responsible for all aspects of managing an 87 bedded nursing home caring for residents with Acute mental illness, mental incapacity, dementia and elderly frail residents. Delivering a focus on quality and customer care in the flagship home. Latterly working in the regional team achieving compliance within Care UK Care Homes. Registered for 379 Beds due to level of responsibility.

• Achievement of EBITDA over the last three years
• Contract maintenance and negotiation with local purchasers
• People management: managing 74 staff on a daily basis ensuring compliance with CQC national standards, including induction, performance, training and development, disciplinary issues, grievance issues
• Responsibility for equality and diversity issues affecting the workplace
• Ensuring compliance with employment law
• Ensuring effective safe staffing levels within the home
• Sickness absence and contingency planning
• Quality management, achievement of full compliance following service transformation in initial care UK home
• Achievement of Full compliance with no areas of improvement in current home
• Contract management
• Financial management, ongoing adherence and achievement of KPI's
• Responsible for marketing the home and relationship management with stakeholders
• Responsible for health and safety within the home
• Responsible for contingency planning within the home

Home Manager - BUPA Care services

(2008-10 - 2010-12)

Working at Home manager level in a 57 bedded Nursing and Residential 2 star good rated home

• Ensuring high standards are delivered through the effective management of staff and achievement of agreed financial targets
• Ensuring safeguarding of residents using a collaborative approach
• Effective Change management, people management i.e. recruitment retention supervisions, appraisals
• Up to date knowledge of Care standards, financial, health and safety legislation
• Large increase in the growth of the home within the year i.e. occupancy and increased standards of care

Clinical Nurse Manager/Business Development Manager - Sunlight Clinical Solutions - Scotland/ Southern England

(2007-07 - 2008-07)

Nurse Specialist in Medical equipment, theatre products, Drapes & Gowns, Infection reduction products. On the basis of achievements as a nurse specialist was promoted to Business development manager for southern England.

• Ensuring healthcare providers compliance with European standard in Theatre draping
• Clinically responsible for Pack contents and specification
• Launching of infection reduction range within Scotland
• Defining the strategy and execution of the new infection reduction range
• Strong Business and clinical knowledge
• Relationship builder and excellent communication skills
• The driver in positioning the company as the number one partner that Heath care providers will turn to
• Complex business negotiation, and reporting of same
• Driver in marketing Infection reduction products
• Working closely with in healthcare to achieve optimum use of public funds

Nurse Practitioner - Nurse plus - Scotland

(2006-03 - 2007-08)

Covering Scotland. Responding to emergencies within the court service and determining levels of care and treatment of minor conditions.

• Independent advanced level Practitioner
• Management of medical emergencies within a unique environment
• Minor injury management
• Management and prioritization of Patients and location
• Working within a secure environment as a key holder

Nurse Practitioner - NHS24 - Clydebank, Glasgow

(2006-03 - 2007-08)

Working in a G.P out of hours environment utilizing experience to triage Patients in the out of hours period. Determining and organizing care ranging from 999 emergencies to Home care advice

• Critical and analytical Thinking
• Autonomous Practitioner
• Diagnosis and Treatment information
• Advanced IT skills
• Excellent communication skills

Occupational Health advisor - Rank Hovis MacDougall - Scotland wide

(2006-03 - 2007-08)

Working as a stand-alone occupational health advisor liaising closely with HR & Health and safety on a variety of issues, Working with manufacturing management to reduce absence due to work related injuries. Management of long term sickness

• First aid responsibility co-ordination and training
• Absence management
• Medicals - pre-employment
• Health and safety liaison
• Management of health promotion, health screening, surveillance and treatments
• Active health promotion
• Covering all Hovis depots/mills in Scotland
• Advising HR on medical related issues i.e fitness to work DDA

Treatment Room/ Occupational nurse I Grade - Duradiamond Health Care - Heathrow, London

(2005-10 - 2006-12)

Working within a large multi disciplinary occupational health team to provide a comprehensive package of health care. Management and teaching of junior staff. The scope of care included health screening, care provision, follow up care and assessment of suitable employment for individuals whose health may be compromised within occupational settings.

Negotiation with and referral to other agencies as necessary for enhancement of wellbeing. An integral part of this role included emergency response to any health related incident or accident within Heathrow.

• Emergency Care
• Occupational Health e.g HAVS Audiology PTS Medicals, Spirometry, Accident reporting to HSE, DSE assessments, Safety Critical screening, Pre-employment screening, D&A testing
• Noise monitoring
• Site awareness and orientation
• Minor injury management
• Treatment room duties
• Management of junior staff
• Developing and Educational programme for junior staff

Peri-Operative Specialist Practitioner G Grade - Ealing Hospital NHS Trust - Southall Middlesex

Working within Orthopaedics as a Advanced practitioner for Elective and Emergency Patients within the Perioperative phase. Raising the standard of care in the orthopaedic ward via effective management of staff and training.

• Independent case load
• Training for the role by Imperial College and the Royal college of Surgeons
• Extended Clinical skills including, History Taking, Cardiac Respiratory assessment, suturing, arterial blood gas sampling and analysis, 1st assistant in Theatre, fracture management and other extended roles
• Management of Ward sisters and staff and ensuring compliance to National care standards

Leadership Programme - Leadership - Caring Homes Group

QCF Level Five - Health and Social Care - Caring Homes Group

Leadership Award - Leadership - Institute of Management and Leadership

Peri-operative Specialist Practitioner Training - Nursing - Perioperative - Imperial College and the Royal College of Surgeons

Leadership of Dementia - Dementia Care - City and Guilds