Scarlett Snape

A third-year Media and Communications student at the University of Leeds with hands-on experience in customer service, teamwork and fast paced environments.

Production Management Intern at The Walt Disney Company Live Action Originals (2025-06 – Present)

• Coordinated with local EMEA markets, supporting cross-regional workflows and tracking production progress
• Worked on successful Disney+ shows such as Rivals S2, Raising Chelsea and Alice and Steve from their early development to platform release
• Managed schedules, planning meetings and updating production dates relied on by the team
• Planned several formal events for Disney Interns

Barista at Starbucks (2021-08 – 2025-01)

• Demonstrated exceptional customer service skills, building a relationship with the customers while operating the till and preparing beverages.
• Managed cash transactions with precision and efficiency, ensuring accurate accounting and adherence to financial protocols while providing prompt and courteous service to customers.
• Ensured cleanliness and organisation of the workspace, dedicating over three years to providing exceptional customer service and fostering meaningful connections with customers.
• In this fast-paced environment, have been able to hone interpersonal skills and develop a keen understanding of customer needs.

Brand Representative at Fresh2Death (2024-02 – 2024-10)

• Cultivated skills in marketing and promotions, particularly through social media content creation to increase brand awareness and drive ticket sales
• Sharpened my ability to capture audience attention and also instilled a deep understanding of media consumption trends and audience engagement strategies.

Production Assistant at Signal Film and Media (2024-08 – 2024-08)

• Examined and resolved on-set issues, including technical difficulties, last-minute changes, or unexpected challenges, ensuring minimal disruption to the production.
• Assisted with setting up camera equipment, sound gear, and lighting for several scenes.

Production Runner at Win the Crowd Productions (2024-08 – 2024-08)

• Quickly adapted to changing production demands, offering solutions and support in dynamic conditions
• Acted as a liaison between different departments to convey messages, ensuring timely communication to support the meeting of deadlines whilst working under pressure.

Radio Show Host at Calon FM Radio (2022-08 – 2022-12)

• Curated structured and engaging content to connect with the audience and promote interaction.
• Gained the valuable experience of managing both live and pre-recorded broadcasts alongside the technical aspects involved

BA in Communications and Media – University of Leeds (2023-09 – 2027-06)

A Levels in Media, Business, English Language and Literature – Coleg Cambria, Wrexham (2021-09 – 2023-06)

GCSEs – St Joseph's Catholic and Anglican High School, Wrexham (2016-09 – 2021-06)