Customer Service Professional with Manufacturing Experience
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With a wealth of experience in Customer Service front facing I have developed excellent communication skills that I demonstrate with both customers and colleagues. My ability to build rapport and eagerness perform to a very high standard has enabled me to fit into various teams and work toward successful outcomes. I am keen to build on existing skills and also to develop in order to adapt to new challenges.
Hygiene Operative at Speyside specialties (2026-04 – 2026-05)
As a hygiene operative I have many role including setting up machines taking machines apart to be cleaned. Getting the chemicals ready for both the box washer and two tubs, making sure that the chemicals are stored safely and used correctly.
Factory Worker at Baxters (2025-08 – 2026-02)
I have multiple jobs whilst working at baxters depending on the day. Following this my skills of communication, time management, task organizing and teaching skills have improved.
Outdoor worker at Christie elite (2024-08 – 2025-06)
Worked as an outdoor crew picking and planting small tress. Improved skills of hand eye coordination and working well in a team. Also graded tress when days were slow judging tree by measuring them against a scale and putting the tress into specific piles
Teasing operator at Johnstons of Elgin (2021-07 – 2023-06)
Working on the teaser and inside what's called in the job the bins where the wool and cashmere is separated finner. Made sure the material used wasn't contaminated, insured the material was getting passed through quickly but wasn't forcing the system. A pawn completion I'd take the bale which the material was inside through to a scale weigh the bale then placed into storage.
Factory Worker at Walkers Shortbread Ltd (2020-08 – 2020-11)
Seasonal work. Worked on the line making sure no biscuits were damaged or faults, packaged the biscuits in a quick but safe manner so the biscuits didnt break also placed them into boxes which were put onto pallets then taken away by forklifts
Kitchen Porter at Decora Ltd (2019-05 – 2020-06)
Unfortunately had to leave the company due to covid 19. I made sure the dishwasher is emptied from all water also making sure the equipment is removed as well, after that make sure the parts go back the same way making sure the machine is in working order for the day. Being a KP means I spend most of my time of the sink or dryer making sure the plates are washed to a high standard before putting on dishracks to be washed through the dishwasher.
On the other side after the plates, cups and cutlery have be washed by the machine they are removed and carefully dried and put on a tray ready to be taken back out to be used again.
Baker at Murdoch's (2018-08 – 2019-01)
My duties at this job included the following, at the start of the day I'd have to make sure all the pastries are put away in the fridge in the correct order and making sure the stock had been rotated so the older stock was at the front and new stock at the back. Following this I'd have a list with all the products that needed taken out of the fridge due to them being made that day, depending if the products were being made straight away or trays were needed scraped. Whilst other jobs were being done there's cleaning to be done such as trays, utensils, tables, pans and machinery.
After the products have been made they go into a different room to get cooked, blast chilled, packaged and shipped out to stores around the country.
Customer Assistant / Carer at Meallmore (2017-07 – 2017-11)
My duties at this job was focused mostly around (care). This job relied on my ability to care for my clients. The clients that I was looking after either had mental/physical illness's, The duties that were carried out was making sure they were up, dressed, ready for the day, Breakfast, Lunch&Dinner was provided, entertainment, making sure the clients had the best life possible in Meallmore.
Customer Assistant at Tesco (2012-01 – 2015-01)
Tasks that i carried out during my time in Tesco where as followed, worked on the deli counters serving hot and cold foods to customers, worked through the back of the store collecting items for customers that wasn't on the shop floor also taking in stock to be replaced in the store. Followed by collecting trolleys, Finally on the checkouts serving customers before they exit.
Leadership in Leadership – Forres academy
Maths in Maths – Forres academy
English in English – Forres academy
NC in Mechanical engineering – Moray college (2016-01 – 2017-01)
NC in Mechanical engineering – Moray college (2015-01 – 2016-01)
