Sean MacIvor

Compassionate individual with extensive experience working with children in early years settings. Develops and maintains strong partnerships with parents and carers to facilitate day-to-day caring of children. Committed to making a positive impact on young people's lives.

Early Years Practitioner - Stepping Stones Nursery - Tain, Ross-Shire

(2025-04)

Responsible for supporting the learning, development, and wellbeing of children aged between 3–5 years. Created a safe nurturing environment where children can grow, develop, and thrive. Followed the Curriculum for Excellence (CfE), supporting children to become successful learners, confident individuals, responsible citizens, and effective contributors.

Retail Assistant - Tesco - Tain and Easter Ross, Highland

(2024-05 - 2025-04)

• Ensured visual merchandising standards with regular display updates.
• Resolved customer complaints, ensuring satisfaction and repeat business.
• Provided coverage during peak times to manage customer flow effectively.
• Delivered excellent customer service by answering queries and providing product information.
• Rotated stock periodically, reducing instances of expired or outdated inventory.
• Assisted customers in locating specific items to boost satisfaction.

Service Desk Analyst - Manpower - Inverness

(2024-01 - 2024-05)

• Enhanced team efficiency by facilitating professional development workshops.
• Managed and resolved IT service desk queries, contributing to excellent customer support.
• Maintained high-quality service standards through meticulous attention to detail in all tasks.

Community Champion - Asda - Tain and Easter Ross, Highland

(2016-08 - 2024-01)

• Improved neighbourhood cleanliness, fostering pride and ownership among residents.
• Engaged diverse demographic groups to promote harmony and understanding.
• Advocated for educational resources to improve literacy rates in underprivileged sections of the community.
• Engaged with schools and educational institutions to provide support in means of donations and volunteering time.

North Highland College (2016-08)