Sean Mcsheffrey

Experienced Learning, Business Improvement and Digital Skills professional with significant experience coaching individuals, leading organisational improvement and implementing digital technologies across education, customer service and health & wellness. Holding a Master of Education, PGCE and BSc (Hons), I combine extensive coaching and leadership experience with practical AI implementation in a live business.

At Revive Health

Group, I introduced Microsoft 365, HubSpot CRM, Acuity Scheduling, AI-assisted workflows, AI-enhanced websites and an AI-supported membership platform to improve productivity, customer engagement and operational efficiency.

Co-Founder & Operations, Digital Systems & AI Manager at Revive Health Group (2024-01 – Present)

• Implemented Microsoft 365, HubSpot CRM and Acuity Scheduling.
• Designed AI-assisted workflows to automate administration and improve productivity.
• Designed AI-enhanced websites and an AI-supported client membership platform.
• Created SOPs, onboarding resources and user guides.
• Delivered systems coaching and digital adoption support.
• Developed KPI dashboards and operational reporting.
• Led continuous improvement through AI and digital technologies.

Training Development Specialist at Firstsource Solutions (2012-01 – 2016-12)

• Designed and delivered corporate training.
• Created learning resources.
• Coached employees and supported performance improvement.

International Teacher & Educational Leader (2017-01 – 2026-12)

• Delivered learning programmes, coached learners and colleagues, and used technology to enhance learning.
• CPD creation, implementation and collaboration through departments and whole school approaches.
• Development of coaching teams as a qualified basketball coach across a number of schools internationally.

Master of Education in International Education – University of Sunderland

PGCE – University of Sunderland

BSc (Hons) in Customer Contact Management – Ulster University