Customer Relations Assistant (Finance) - EM Services - Holland Bukit Panjang Town Council (transferred September 2024)
(2021-12 - 2025-12)
- Handles calls and emails promptly by providing accurate and timely information, alternatives, and solutions to residents.
- To generate monthly letters.
- To prepare letters for new residents.
- To do courtesy call to resident for reminder of outstanding of S&CC.
- Verification of credit balances for refunds to residents following resale transactions.
- Preparation of Notice of Demand and prompt payment monitoring.
- Arrangement of instalment plans for residents.
- Other ad-hoc duties assigned.
Operations Executive - Chang Cheng Holdings (Jurong West hawker centre) - Jurong West
(2026-01-16 - 2026-04-05)
- Conduct regular inspections of the hawker centre to ensure facilities are clean, safe, and well-maintained, and report any maintenance issues.
- Provide assistance and support to tenants by addressing their operational concerns and resolving issues promptly.
- Oversee the daily operations of the drinks stall to ensure smooth and efficient service.
- Prepare and serve coffee and tea, handle cashiering duties, and provide excellent customer service.
- Any other adhoc duties assigned.
CPG Facility Management - CPG Facility Management Ang Mo Kio Town Council - Ang Mo Kio
(2026-04-06 - 2026-08-01)
- Handle incoming calls and accurately identify residents' concerns, record cases in the system, and liaise with the Property Officer when necessary.
- Perform cashiering duties, including the collection of Service and Conservancy Charges (S&CC).
- Carry out receptionist duties, including booking facilities for funeral wakes, badminton courts, and handling general enquiries from residents.
- Perform other ad hoc administrativel duties as assigned.
Telemarketing Executive - Xsosys Technology (Singapore) Pte Ltd
(2020-10 - 2021-11)
- To generate call list into Excel.
- To do B2B calls and understand the client's needs for software.
- Arrange appointments with clients either zoom meeting or physical meeting.
- Email our portfolio and follow up with client closely.
Business Development Executive - GTI Media
(2019-11 - 2020-06)
- To source for new Clients through cold calling, social media, career events etc.
- Promote our publications and online advertising solutions publications, career events etc.
- Arrange appointments with clients to understand more about their needs.
- Create proposals and solutions that meet client requirements.
Business Development Executive - Print & Print Pte Ltd
(2019-06 - 2019-10)
- To source for new Clients and share about our printing services.
- To arrange for appointment and understand Client's requirements for printing.
- To meet Client to show colour proof and physical mock-up.
- To arrange the delivery internally after the printing job is done.
Sales Development Representative (Temp Position) - Intercorp Solutions Pte Ltd
(2019-02 - 2019-04)
- To cold call and share with Clients about Company's software and Facial Reader.
- To call Client and do facts finding and introduce them Bio metric system.
- To arrange for an appointment for Sales Consultant.
- To update the list into Excel
- Updating leads to an in-house system.
Sales Executive (Temp) - C P M Maintenance Services
(2018-09 - 2018-12)
- Follow up with Company's ex Client.
- Arrange an appointment with the Property Manager for the Cleaning project.
- To update the list into Excel.
- Create and send proposal to Client.
- Other ad-hoc duties assigned.
Recruitment Consultant - Royal Ocean Marine Enterprise Pte Ltd
(2016-11 - 2018-08)
- To do B2B calls to Human Resource department and provide recruitment solutions.
- To develop and manage on-going client relationships, through e-mails, phone etc.
- Maintaining candidates' networks.
- To manage and coordinate the schedule of interviews.
- To source for candidates through Jobs Portal, external network etc.
- Screening of candidates through phone
- Arrange interviews with candidates internally.
Recruitment Consultant - PMET Strategy Resources
(2014-01 - 2016-07)
- To do B2B calls to Human Resource department and provide recruitment solutions.
- To source for candidates through Jobs Portal, LinkedIn etc.
- Posting of position in Jobstreet, JobsDB, Jobs Central etc.
- Screening of candidates through phone.
- Save candidate's CV in Company database.
- Building of Client through telemarketing.
- Maintaining candidates' networks.
- To manage and coordinate the schedule of interviews.
- To develop and manage on-going client relationships, through e-mails, phone etc.
Sales Executive (Free Lance) - Danmax Employment
(2012-02 - 2013-05)
- To establish new Clients through cold calling.
- Liaise with Overseas agent for candidates
- Conduct telephone interview with the candidates.
- Screening of candidate's resume
- Conduct Webcam interview with Clients.
Sales Consultant - Mak Career Consultant
(2011-06 - 2012-01)
- To establish new Clients through cold calling.
- Liaise with Overseas agent for candidates
- Conduct telephone interview with the candidates.
- Assist in job fairs.
- Screening of candidate's resume
- To manage and coordinate for the schedule of Webcam interviews with Clients
Telesales Executive - KM IDEAZ
(2004-06 - 2011-03)
- Handle incoming enquiries.
- Perform cold calling and promoting of products (Curtains, Perfume etc)
- Assist Sales Manager to follow up with existing Clients
- Perform data entry into Excel.
- Ad-hoc duties as assigned by superior.
