Seema Aljeroudi

Third-year Master of Pharmacy student at Cardiff University with over five years of community pharmacy experience across independent and national pharmacy settings. Experienced in prescription processing, dispensing, labelling, over-the-counter consultations, patient counselling, controlled drug documentation and dosette box preparation. Confident using ProScript, Analyst, Colombus and PharmacyX systems, with additional management experience supervising staff, organising rotas and resolving customer concerns.

Reliable, adaptable and committed to safe, patient-centred service.

Pharmacy Assistant at Handpost Pharmacy (2022-01 – Present)

• Process and dispense NHS prescriptions, including repeat batches, veterinary and private prescriptions, using ProScript.
• Prepare labels, assemble prescriptions and support accurate workflow in accordance with pharmacy procedures.
• Provide over-the-counter advice and patient counselling, referring clinical or complex queries to the pharmacist.
• Complete controlled drug register entries and prepare dosette boxes.
• Maintain stock and contribute to an organised, efficient dispensary environment.

Restaurant Manager at Syriana Grill House (2024-06 – 2025-06)

• Planned staff rotas and allocated shifts to maintain appropriate service coverage.
• Supervised front-of-house staff during busy periods and maintained consistent customer-service standards.
• Resolved customer enquiries and complaints promptly, using sound judgement to reach practical outcomes.
• Trained and supported new staff members, reinforcing procedures and service expectations.
• Prioritised competing tasks and coordinated the team effectively under pressure.

Pharmacy Assistant at Boots Pharmacy (2024-04 – 2024-06)

• Processed and dispensed prescriptions using the Columbus pharmacy system.
• Delivered healthcare-counter support by recommending suitable over-the-counter medicines and providing basic advice within scope.
• Recognised when pharmacist input was required and referred patients appropriately.
• Completed Boots standard operating procedure training and applied procedures consistently.

Pharmacy Assistant at Llandaff Pharmacy (2023-08 – 2023-09)

• Collected prescriptions from the GP surgery and supported timely transfer into the pharmacy workflow.
• Processed, labelled and dispensed prescriptions using ProScript.
• Handled faxed prescriptions, emergency supplies and private prescriptions in line with local procedures.

Relief Pharmacy Assistant at Well Pharmacy (2022-01 – 2023-12)

• Provided relief cover across branches in Risca, Newport, Caerphilly and surrounding areas, adapting quickly to different teams and workflows.
• Processed prescriptions, dispensed medicines and supported emergency supplies using the Analyst system.
• Completed Well Pharmacy standard operating procedure training and maintained safe working practices.
• Built confidence and teamwork skills by integrating effectively with new colleagues at each branch.

Pharmacy Assistant at Bassaleg Pharmacy (2020-01 – 2022-12)

• Supported day to day dispensary operations, including prescription processing, dispensing, labelling and stock organisation.
• Served customers in person and by telephone, responding clearly and referring clinical queries to the pharmacist.
• Developed foundational knowledge of community pharmacy practice and safe medicines supply.

Master of Pharmacy in MPharm – Cardiff University (2024-01)

Secondary Education – St Joseph's RC High School (2015-01 – 2022-12)