Segolame Molife

I recently completed college having studied for a Diploma in Travel & Tourism and Criminology. I have customer service experience in a fast-paced customer facing industry. I enjoy working as part of a team and meeting different people.

My strengths are being a good listener, time management and showing initiative. I am currently seeking full time work and willing to undertake training, with immediate availability. I am highly interested in pursuing an apprenticeship in aviation and logistics, as I am fascinated by how global transportation networks operate efficiently and safely.

The aviation industry inspires me due to its precision, coordination, and reliance on teamwork to ensure the smooth movement of people and goods worldwide. I am especially drawn to the logistics side, where planning, problem-solving, and organization play a key role in keeping operations running effectively. I am eager to develop practical skills, gain industry knowledge, and contribute to a fast-paced environment where attention to detail and responsibility are essential.

Customer Team Member - CO-OP South Cerney - South Cerney

(2023-11 - 2024-09)

• Answer customer questions by phone, email, webchat, social media or in person.
• Give quotations and check product availability.
• Sell products or services and take payments.
• Handle complaints or pass them to a supervisor.
• Add customer information onto a computer.
• Track orders and arrange deliveries.

FOH Member - Toro Lounge - Cirencester

(2023-09 - 2023-11)

• Greet guests at the door and seat them.
• Supervise the waiting staff and help with lunch or dinner services.
• Nurture frequent diners to boost customer retention.
• Serve guests to the restaurant's standards and maintain a comfortable dining environment.

Bar Member - Kings Head Hotel - Cirencester

(2023-03 - 2023-03)

Week's work experience working at the Kings Head Hotel, my duties included: working with sales, housekeeping, and working at the bar.

Crew Member - McDonald's - Cirencester

(2022-02 - 2022-10)

• Greeting guests, taking orders and processing payments.
• Preparing food and drinks.
• Managing delivery and mobile orders.
• Assembling orders and packaging take-out and delivery.
• Keeping all surfaces clean and sanitary to ensure the safety for our guests, fellow crew members, and myself.

Crew Member - Domino's Pizza - Cirencester

(2021-09 - 2022-01)

• Greeting customers and taking orders.
• Operating the cash register and collecting payment from customers.
• Making consistent products within Domino's Pizza guidelines.
• Maintaining a clean and organised work environment.

Diploma - Travel and Tourism - Cirencester College (2021 - 2023)

Level 3 Vocational - Criminology - Cirencester College (2021 - 2023)

GCSE - Combined Science - Gresham's School (2018 - 2021)

GCSE - English Language - Gresham's School (2018 - 2021)

GCSE - English Literature - Gresham's School (2018 - 2021)

GCSE - French - Gresham's School (2018 - 2021)

GCSE - History - Gresham's School (2018 - 2021)

IGCSE - Maths - Gresham's School (2018 - 2021)