Business Analyst - Surrey and Borders Partnership NHS Foundation Trust
(2024-08)
- Elicit, document and validate business and functional requirements through interviews, workshops, observation and job shadowing.
- Produce requirements documentation appropriate to the delivery method: requirements catalogue, user stories with acceptance criteria, use cases, business rules and branching logic tables.
- Maintain traceability from business need through to design, build, test and benefit.
- Facilitate requirements prioritisation with stakeholders (e.g. MoSCoW) where demand exceeds delivery capacity. Capture process flow to identify emerging needs, outline solutions and propose solution to support development of future risk management systems through redefined ways of working
- Develop role-based access control (RBAC) solutions from requirements through design, build, test, and entry into service
- Discovering, capturing, and documenting the needs of end-users, and taking ownership of them throughout the delivery lifecycle
- Collaborate closely with product manager on backlog grooming to keep product backlog relevant and prioritized, ensuring acceptance criteria were agreed upon, and stories are ready for sizing.
- Specifies information flows, processes/procedures, and data objects for the current "As Is" situation and/or the desired situation "To Be" to meet changed or new business requirements.
- Participate in sprint planning, sprint review, sprint retrospective, story and daily stand-up sessions to collaboratively drive and deliver the various feature releases
- Using Agile approach for delivery stage of the software development by assisting project team to respond to the unpredictability of constructing software
- Work with product owner and other subject matter experts to define requirements in EPICS, user stories and acceptance criteria in Jira.
- Lead the development of 'To Be' process regarding data migration & integration project.
- Perform requirements gathering by organizing, conducting and lead requirements workshop.
- Perform impact and gap analysis of GDPR policies on existing data sharing and applying the right article for data sharing.
- Using UML to construct, specify, visualize and documenting the artefacts of software systems to be developed
- Communicate and build relationships effectively with a broad range of stakeholders, both verbal and in writing
- Lead the requirement documentation for developers and testers in user stories and acceptance criteria in BDD format
Business Analyst - Buckinghamshire Healthcare NHS Foundation Trust
(2023-03 - 2024-07)
- Worked with product owner and other subject matter experts to define requirements in EPICS, user stories and acceptance criteria in BDD/Gherkin format
- Updated the Kanban workflow for project progress (Jira)
- Worked with Project Team to focus on driving solutions through requirements gathering and process mapping
- Involved in the Integration of the Trust's existing systems with the EPR system
- Led all necessary activities to aid successful project definition, delivery, and completion of organisational transformation
- Assess the impact of change and work with the business to ensure a smooth transition
- Used Confluence to manage documents
- Led the documentation of 'AS IS' and work with the business to define 'TO BE' state
- Led the documentation of the business requirement and specifications required for business case approval for the project delivery
- Led the relationship with third party customer and business users to capture functional and non-functional requirements through various means including workshops
- Worked with the key stakeholders to identify key improvement areas for effective business process improvement
- Led technical work stream, providing and managing of clear Epics, User Stories and Acceptance Criteria's, UML and Modelling to enable and facilitate the use case workshops within the sprint to refine and finalise the use cases within the sprint scope
Business Analyst - Nottinghamshire Healthcare NHS Foundation Trust
(2021-09 - 2023-02)
- Clarified client requirements, business needs and project objectives, via feedback sessions and client meetings, in collaboration with all stakeholders
- Worked in a big team that comprised of various disciplines which included Solution Architect, Data Architect, Developers, Testers, UI/UX Designers and so on, and was able to communicate effectively between the team.
- Used Jira in tracking/documentation of the project backlog items and managing of bugs
- Worked with product owner, key stakeholder and software development team to iteratively define the requirements into sprint sessions
- Led the quality assurance process before making the website live
- Led the development of "TO-BE" processes for the organisation.
- Worked with key stakeholders to prioritise the product backlog using MoSCoW
- Led the requirement documentation for developers and testers in user stories and acceptance criteria in BDD format
- Led workshop sessions with stakeholders to understand business needs and then translate to detailed requirement
- Worked with the Users and U.I designer to map out user journeys
- Led the selection of the appropriate elicitation techniques to efficiently identify the critical requirements and to then refine these and provide them in the agreed format, to the budget submission timetable
- Led business process mapping of activities in different areas of the business
- Reviewed existing project materials which documented business requirements
Business Analyst - London Borough of Hounslow
(2019-08 - 2021-09)
- Perform business process reviews, and identify gaps between the current "as is" and the future "to be" system landscape
- Customer management analysis (analysing customer's data and offer recommendations to senior stakeholders based on my findings)
- Lead the engagement with project stakeholders to define the scope of potential projects and elicit requirements using a variety of techniques e.g. requirements workshop, document analysis, interviews, brainstorming etc
- Lead the engagement with business stakeholders and project teams to validate new requirements for IT systems and business process change
- Responsible to lead and schedule requirements workshops
- Review, collation, analysis, categorization of business requirements.
- Lead the engagement with business stakeholders and project teams to prioritize business requirements according to documented criteria
- Ensure completeness, consistency, comprehensibility of requirements ensuring regulatory impacts are understood.
- Ability to collaborate with business area and data owners to successfully implement enterprise level business analytics and data warehousing solutions
- Lead business stakeholders through walkthroughs of requirements to ensure understanding and obtain sign-off
- Engage with Senior Stakeholders and external Vendors
- Data Mapping, Data cleansing and Data Visualization
- Discovering, capturing, and documenting the needs of end-users, and taking ownership of them throughout the delivery of project lifecycle
- Work closely with the business and development teams to ensure development of software meets documented criteria and business expectations
- Participate in Procurement as required
- Explain IT concepts to business stakeholders in non-technical language
- Provide recommendations to business stakeholders and be able to justify those recommendations
- To support in documentation of project requests, in collaboration with requestors, assisting with prioritization and liaise with technical staff to determine project costs
- To support the project manager with project estimate and cost
- To support the project manager in the delivery of IT projects within agreed timelines
- To support the project manager to produce "lessons learned" reports for completed projects
- To support and participate in testing of IT deliverables.
- To identify, document, mitigate and escalate risks associated with the IT deliverables.
- To support the transition of projects to IT Service Delivery and BAU
- To comply with and be aware of responsibilities with regards to the Corporate Policies and Procedures, this includes GDPR, Health and Safety, Equal Opportunities
Project Manager - Enterprise UK
(2015-01 - 2019-07)
Own the full project lifecycle: initiation, planning, execution, testing, deployment, transition to service and closure. Produce and maintain core project documentation: PID / project bri
