Seren Ward

I am an extremely hardworking and determined individual as displayed in my numerous achievements and work experience exhibited down below. However, I also enjoy partaking in extra-curricular activities such as choir, running and being part of university societies where I can both make friends and unwind. In my spare time, I enjoy being with friends and family as I am very social and friendly and love surrounding myself with people.

However, I also enjoy being alone where I can complete tasks aswell. I enjoy being busy and having numerous tasks or things to complete as I find it extremely mentally stimulating and enjoy being proactive and productive. These include things such as diy, writing, puzzles and wordsearches.

I believe that I would be a great suit for this position as I believe that I have the skills and mindset required to complete it well aswell as a positive attitude, friendly demeanour and self-motivation to work hard and give my 100% as a team and/or independently.

General Assistant at Salon Ombre (2024-06 – 2024-08)

• Greeted customers and assisted to designated seats
• Provided beverages, ensuring comfortability and happiness in services
• Maintained cleanliness within salon for both workers and customers
• Organized timecards, restocked product shelves and discarded empty and out of date product

Clearing Call Agent at Cardiff University (2025-08 – 2025-08)

• Assisted in assortment of queries
• Maintained professionalism during high-pressure moments
• Communication skills
• Gained computer skills through transferring calls, researching phone numbers and use of previously unfamiliar websites
• Maintained patient, friendly, well-mannered and empathetic demeanour over the phone

Open Day Ambassador at Cardiff University (2025-08 – 2025-08)

• Greeted visitors with welcoming presence
• Visitors could approach and make enquiries to
• Assisted in the giving of relevant information and directions
• Maintained positive and friendly demeanour

Social Secretary at Quench Magazine at Cardiff University (2025-09 – 2026-07)

• Organising and planning events taking into consideration the requirements of those attending
• Contacting and researching places to hold events
• Remain in close contact with the editor in chief and social media team, providing them with key information
• Be a light-hearted and welcoming person, people can offer suggestions to
• Liaising with different sectors of Quench Magazine
• Strong organization, time-management and communication skills

Student Representative at Cardiff University (2025-09 – 2026-07)

• Attend regular meetings and training
• Represent the school of English
• Listen and feedback upon the opinions and suggestions of peers
• Attend meeting with suggestions of improvements

English literature/language tutor for GCSE students at Roger Gough Tuition (2026-01 – Present)

• Create lesson plans curated to each students individual requirements
• Maintain a friendly, welcoming and helpful persona
• Complete weekly one to one sessions with 5 students for 45 minutes each
• Communicate and regularly email/inform parents of the tutees progress
• Regularly check in on tutees progress, take on constructive criticism and suggestions
• Create interactive yet helpful lessons
• Be organised, prepared and manage time wisely to balance university and work
• Delegate work but also help and advise
• Create tasks and evaluate strengths and weaknesses of tutees writing

A level in English Literature, Religious Studies, Performing Arts, Welsh Baccalaureate – Bedwas High School (2015 – 2022)

BA (Hons) in Journalism, Media and English Literature – Cardiff University (2023 – 2026)