Serena Field

I am an organised, driven, hardworking individual looking to pursue a career working with an administrative setting. I am a highly organised and detailed orientated professional with experience in administration, including working alongside human health and significant experience in hospital settings. Known for my teamwork, positive attitude, and excellent interpersonal skills, I thrive in collaborative settings and enjoy taking on leadership responsibilities.

I excel under pressure, consistently meeting deadlines and making sound decisions in critical situations. I am seeking to contribute to a dynamic administrative team by helping to provide strong organisational support, efficient office coordination and a commitment to a consistent high – quality service.

Optical Consultant - Specsavers-Whiteley - Hampshire

(2025-01)

Medical Administrator - The Fryern Surgery

(2023-01 - 2024-12)

• Booking appointment for patients e.g. routine bloods, F2F GP appointments, Diabetic Checks
• Greeting and directing patients
• Patient registrations
• Processing information (electronic and hard copies) to patient’s file and ensuring tasks are actioned if required from hospital settings/other care agencies and assisting patients as required.

Pharmacy Advisor - Boots / Wainwrights Chemist

(2020-01 - 2023-12)

• Listening and providing over the counter medicines
• Helping patient’s manage their prescriptions
• Ensuring vulnerable patient’s (e.g. palliative care/housebound) receive their medication via a delivery service
• Administrative duties e.g. restocking inventory and answering the telephone
• Liaising with other healthcare providers and patients to get correct prescription information
• Dispensing prescription medication under the direction of the pharmacist in store.

Healthcare Assistant - Southampton General Hospital NHS Foundation

(2015-01 - 2019-12)

• Providing extensive clinical and beside support to the registered nurse in the care of the patients
• Observing, monitoring and recording conditions (i.e temperature, pulse 02 saturations and weight measurements)
• Assisting with giving medication
• Providing personal care, including infection/prevention control, feeding and personal hygiene and working to ensure patient confidentiality at all times

Diploma - Health & Social Care - Quilley School of Engineering

Physics - Quilley School of Engineering

English Literature - Quilley School of Engineering