Serena Ormerod

Hardworking, reliable, and enthusiastic individual with strong communication skills and a positive attitude towards learning. Experienced in working in a fast-paced restaurant environment, demonstrating the ability to stay calm under pressure and provide good customer service. A dedicated team player through both work and football, with strong time management, discipline, and commitment. Seeking a part-time role to further develop skills and contribute positively to a team.

Waitress - Magda - Bedford, Bedfordshire

(2026-01)

Worked in a busy, family-run restaurant, gaining experience in a fast-paced customer service environment.

• Communicated confidently with customers, providing a friendly and professional service
• Supported team members during busy periods to ensure smooth and efficient service
• Assisted with cleaning, organising, and maintaining a tidy workspace
• Demonstrated reliability, punctuality, and a strong work ethic
• Quickly adapted to new tasks and responsibilities

Babysitting - Self-employed - Bedford, Bedfordshire

(2024-09)

• Provided care for children in a safe and responsible manner
• Supervised activities and ensured children were engaged and entertained
• Assisted with basic routines such as meals and bedtime
• Demonstrated patience, responsibility, and strong communication skills
• Built trust with parents by being reliable and punctual

Volunteering football assistant - real bedford u12s - Bedford, Bedfordshire

(2024-09 - 2024-12)

• Supported coaching staff during training sessions
• Helped organise equipment and prepare sessions
• Encouraged and supported younger players, promoting teamwork and confidence
• Demonstrated leadership, responsibility, and good communication skills
• Contributed to a positive and inclusive team environment

A-Levels - Double sport, sociology - Serena Ormerod - Bedford, Bedfordshire (2025-09)