Technology Risk and Operational Resilience at Revolut (2024-01 – Present)
- Supported the Technology/CIO function at Revolut Bank Europe to strengthen DORA strategy implementation and elevate digital operational resilience practices.
- Aligned operational capabilities with ECB-related regulatory expectations and compliance frameworks.
- Increased disaster recovery coverage and quality across critical technology platforms.
- Led knowledge transfer from technology and engineering teams into the broader banking organization.
Head of Cloud FinOps and Service Management at Santander (Cloud Centre of Excellence) (2021-01 – 2024-01)
- Led financial governance, service management, and risk oversight within Santander's Cloud Centre of Excellence.
- Introduced an enterprise chargeback model and structured executive financial reporting to drive commercial discipline.
- Contributed to major cloud spend reductions of 25% in 2022 and 50% in 2023.
- Identified and mitigated financial risks linked to cloud consumption, including cost spikes and billing anomalies.
- Strengthened governance and decision-making for enterprise cloud platform products.
Senior Payments Manager at Santander Digital Payments (2018-01 – 2020-01)
- Held a cross-functional leadership role spanning product management, data services, fraud, security, and financial crime.
- Reduced proof-of-concept delivery timelines from 6 months to 1 month.
- Trained over 40 engineers in Agile and Extreme Programming (XP) practices.
- Turned around three underperforming delivery squads into top-performing teams.
- Designed data services and embedded business and security metrics into engineering workflows to resolve key risk dependencies.
Technical Lead and Engagement Manager at Asto Digital (2017-01 – 2018-01)
- Worked with senior stakeholders across business, product, and technology in a cloud-native fintech start-up environment.
- Defined a comprehensive technology exit plan incorporating alternative API solutions.
- Managed beta product operations and organizational efficiency on less than £3,000 per month in software licenses.
Senior Delivery Manager and Release Engineer (Contract) at Santander UK (2016-01 – 2017-01)
- Led elements of big data transformation and Agile implementation across finance and risk functions.
- Accelerated production delivery at pace, cutting regulatory/financial reporting timelines by two weeks.
- Expanded delivery capacity from 2 teams to 9 squads using Scrum of Scrums and dependency management.
- Scaled engineering participation from 15 to more than 100 people.
- Facilitated and introduced the first Product Increment (PI) planning session in Santander UK.
Senior Manager Technology (Contract) at Santander ISBAN Technology (2012-01 – 2016-01)
- Served as Corporate Banking Technology Lead driving delivery across the Banking Reform Act, cloud integration, and third-party systems.
- Accountable for major solution delivery across Loans, Trade Finance, Invoicing/Confirming, and FX Exchange initiatives with programme values up to £10M.
- Reduced platform delivery timelines from an estimated 1 year to 6 months, achieving a 50% time and cost optimization.
Senior Manager and Team Leader at Ibermatica (2007-01 – 2012-01)
- Led corporate banking platform transformations, Cahoot transformation, and retail payment/fraud integration initiatives for Abbey/Santander.
- Oversaw Risk and Data/MI implementation across business banking environments.
Consultant and Project Delivery Roles at Accenture | ATOS | BSH | Better Consultants (Spain) (1997-01 – 2007-01)
- Delivered consulting and IT project assignments for clients including BBVA, Bankinter, Barcelona Stock Exchange, and Deutsche Bank.
